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PEGACPDC25V1 Premium Exam Questions

Certified Pega Decisioning Consultant 25 Questions and Answers

Question 17

A revision manager needs to deploy changes from the business operations environment to production. The NBA Specialist has completed all build tasks and validated the generated artifacts. The team lead has promoted the change request to the revision manager for deployment processing.

Which step should you take to push the changes to production?

Options:

A.

Return the change request to the NBA Specialist for integration testing

B.

Access Revision Management in Pega Customer Decision Hub portal, review the change request, and push to deployment

C.

Create a new change request to specifically address the deployment step

D.

Deploy the change request to production before closing It in 1:1 Operations Manager

Question 18

U+ Bank implemented multiple customer journeys for Its customers. The goal of the bank Is to present the most relevant action for the customer to increase the chance of a positive outcome. U+ Bank is sure that customers see the next best action, regardless of the current journey that they are in.

Which statement is true about customer journeys in Pega Customer Decision Hub?

Options:

A.

Active customer journeys become inactive when Pega AI detects a better action outside the journey.

B.

Actions outside a customer journey are upweighted to ensure that the system also takes them into consideration.

C.

Customers can participate in multiple customer journeys simultaneously.

D.

Customers are placed in all available customer journeys from the start to ensure that the system takes all actions into consideration.

Question 19

U+ Bank, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal The Dank added engagement policy conditions to show the offers based on the bank's requirements.

In the Answer Area, select the correct engagement policy for each condition.

Options:

Question 20

U+ Bank's marketing department wants to use the always-on outbound approach to send promotional emails about credit card offers to qualified customers. As a part of this promotion, the bank wants to identify the starting population by defining a few high-level criteria in a segment.

For each condition below, select which two conditions should be defined in Segment and which three conditions should be defined in Engagement policy as best practice.

Options: