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Pega Decisioning Consultant PEGACPDC25V1 Book

Certified Pega Decisioning Consultant 25 Questions and Answers

Question 21

U+ Bank, a retail bank, has recently implemented a project in which qualified customers see mortgage offers when they log in to the web self-service portal.

Currently, only the customers who satisfy the following engagement policy conditions receive the Fifteen-year fixed-rate mortgage offer:

The bank decides to make two changes:

1. Update the suitability condition for the Fifteen-year fixed-rate mortgage offer.

2. Introduce a new offer , Twenty-year fixed-rate mortgage.

The following table shows the new engagement policy conditions for both mortgage offers:

What is the best practice to fulfill this change management requirement in the Business Operations Environment?

Options:

A.

Create a single change request in the 1:1 Operations Manager portal.

B.

Create a single change request in the Pega Customer Decision Hub portal.

C.

Create two change requests in the 1:1 Operations Manager portal.

D.

Create two change requests: one in the Pega Customer Decision Hub portal and the other in the 1:1 Operations Manager portal.

Question 22

What does a dotted line from a "Group By" component to a "Filter" component mean?

Options:

A.

There is a one-to-one relationship between the "Group By" and the "Filter" components.

B.

To evaluate the "Group By" component, the "Filter" component is evaluated first.

C.

A property from the "Group By" is referenced by the “Filter" component.

D.

Information from the "Group By" is copied over to the "Filter" component.

Question 23

Acme Retail uses Pega Customer Decision Hub™ to present various offers to its customers. The company notices that some high-value customers are not receiving any offers. The marketing team wants to identify these underserved customers.

Which tool in Pega Customer Decision Hub can Acme Retail use to identify segments of customers who are not receiving relevant offers?

Options:

A.

Scenario Planner

B.

Application Overview

C.

CDH Assistant

D.

Value Finder

Question 24

l)+ Bank uses Pega Customer Decision Hub™ to approve credit card limit changes requested by customers automatically. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank.

The bank wants to change the threshold value for the USD2000 credit limit from <175 to <200. How do you implement this change?

Options:

A.

Change the cutoff value in the Results tab of the scorecard decision component.

B.

Change in the strategy the condition from .pxSegment <=175 to .pxSegment <=200.

C.

Map the score value in the decision strategy to <=200.

D.

Change the cutoff value in the Results tab of the scorecard model.