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Pega Decisioning Consultant PEGACPDC25V1 Book

Certified Pega Decisioning Consultant 25 Questions and Answers

Question 21

U+ Bank, a retail bank, is designing an engagement policy for its credit card promotions. To meet legal requirements, the bank must ensure that only customers aged 18 or older are considered for any credit card offer.

Which policy configuration level should U+ Bank use to implement the age requirement (18+ years) for all credit card promotions?

Options:

A.

Applicability condition

B.

Action-level policy

C.

Suitability condition

D.

Group-level policy

Question 22

U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub™. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.

In the Answer Area, select the correct execution for each Task.

Options:

Question 23

As a decisioning architect, you advise the board on the business issues for which they must use the Next-Best-Action strategy. Which three business issues do you recommend? (Choose Three)

Options:

A.

Resource Planning

B.

Service

C.

Retention

D.

Collections

E.

Accounting

Question 24

MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?

Options:

A.

Enable a business value in the prioritization formula.

B.

Create an adaptive model rule at the Issue-level.

C.

Ensure that the propensity is enabled in Arbitration tab.

D.

Create a prioritization decision strategy at the Group-level.