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PEGACPDC25V1 Exam Dumps : Certified Pega Decisioning Consultant 25

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Certified Pega Decisioning Consultant 25 Questions and Answers

Question 1

U+ Bank, a retail bank, uses the business operations environment to perform its business changes. The bank carries out these changes in the Pega Customer Decision Hub portal by using revision management features or the 1:1 Operations Manager portal.

For each task, select the correct portal in which you perform the build tasks based on best practices.

Options:

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Question 2

U+ Bank implemented a customer journey for its customers. The journey consists of five stages. The bank observes that as customers progress through the journey, one customer entered the third stage of the journey, and then received an offer that is not included in any journey.

Which statement explains the cause of this behavior?

Options:

A.

The bank implemented upweighting for the third stage.

B.

The customer was not eligible for the last stage of the journey and the system presented an offer outside the journey.

C.

The customer can be involved in only one active journey at a given moment.

D.

The customer always receives the most relevant action, even if an action is not a part of any journey.

Question 3

U+ Bank is promoting a new premium credit card with an 18% APR to its existing customers. To protect customer value, the bank wants to avoid offering this card to customers who already hold a credit card with a lower Interest rate (12% APR or below).

Which engagement policy condition type should you use to exclude customers with lower-interest cards from receiving the premium offer?

Options:

A.

Action-level Suitability

B.

Applicability

C.

Eligibility

D.

Suitability