Exactprep PDI Questions

A Flow with an Assignment element is the best declarative solution to assign cases based on criteria such as Case Origin. It can automatically evaluate the value of the Case Origin and assign the support representative.

Why not other options?

A: Using a trigger is a programmatic approach and less ideal when declarative tools can solve the problem.

B: A formula field cannot assign values; it only calculates and displays results.

C: Validation rules are used to enforce constraints, not for assigning values.

Salesforce Flows Overview

Salesforce CLI allows developers to automate deployments and run unit tests as part of a continuous integration (CI) pipeline. It is the most efficient tool for scripting these processes.

C (Correct):This is the correctSOSL (Salesforce Object Search Language)syntax. It performs a full-text search across multiple objects and fields.

The format FIND '*ACME*' IN ALL FIELDS RETURNING Contact, Lead is thestandard and correctapproach for cross-object keyword searches.

Incorrect options:

A:Incorrect syntax; needs ALL FIELDS or NAME FIELDS, and proper result typing.

B:SOQL does not support searching across multiple objects in a single query.

D:Incorrect casing and structure; missing proper list handling.

SOSL:

Designed for full-text searches, making it faster for unstructured or broad text searches across multiple objects.

Ideal for searching multiple fields simultaneously.

SOQL:

Optimized for structured queries where you need more control over filtering and relationships.

Can return up to 50,000 records in a single query, while SOSL returns only 2,000.

CandDare incorrect because SOSL is faster for text searches, not SOQL.