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The correct flow of stages in an Incident Handling and Response (IH&R) process as outlined in the Incident Handler (ECIH v3) by EC-Council begins with Preparation. This phase involves getting ready for potential incidents by developing plans, policies, and procedures, and ensuring that tools and team training are up to date. Incident Recording is the next stage, where incidents are documented and reported. Incident Triage follows, prioritizing incidents based on their impact and urgency. Containment is next, aiming to limit the damage of the incident and prevent further spread. Eradication comes after containment, where the root cause of the incident is removed. Recovery is the stage where affected systems are restored to their operational status. Post-Incident Activities conclude the process, reviewing and learning from the incident to improve future response efforts.

Pharming is a cyber attack intended to redirect a website's traffic to another, bogus website. By poisoning a DNS server's cache, attackers can redirect users from the site they intended to visit to one that is malicious, without the user's knowledge or any action on their part, such as clicking a deceptive link. This technique is particularly insidious because it can affect well-intentioned users who type the correct URL into their browsers but are still redirected. War driving involves searching for wireless networks from a moving vehicle, skimming refers to stealing credit card information using a device placed on ATMs or point-of-sale terminals, and pretexting is a form of social engineering where the attacker lies to obtain privileged data.

The described symptoms—numerous incomplete TCP connections consuming server resources—are characteristic of a SYN flood attack, a denial-of-service technique targeting the transport layer. In such attacks, attackers send SYN packets without completing the TCP handshake, leaving servers overwhelmed with half-open connections.

ECIH network incident handling guidance emphasizes rapid identification and containment of DoS conditions to preserve service availability. By configuring the router to validate connection requests (for example, using SYN cookies or proxy validation), illegitimate handshake attempts are filtered before reaching the server.

Option A involves payload inspection, which is irrelevant here. Option B relates to authentication attacks, which require completed connections. Option D is a detection activity, not mitigation.

Therefore, the purpose of Sophia’s action was to block SYN flood attempts, making Option C correct.

Viruses are a type of malicious software program designed to infect legitimate software programs. Once a virus is executed, it can corrupt or delete data on a computer, replicate itself, and spread to other files and systems. Unlike worms, which can spread across networks on their own, viruses usually require some form of user interaction, such as opening an infected email attachment or downloading and executing a malicious file, to propagate. Trojans and spyware, while also malicious software, serve different malicious purposes, such as creating backdoors for attackers (Trojans) or spying on users' activities (Spyware).