Change Management Professional CCMP Exam Questions and Answers PDF

When identifyingobstacles to achieving the desired future state, the output is arisk register. ACMP defines this as a document cataloging risks, their probability, impacts, and mitigation strategies. Culture assessments (B) and stakeholder analysis (C) provide input for identifying risks, but the final deliverable is the risk register. Change input (A) is too vague. Thus, option D is correct.

(Reference: ACMP Standard, Process Group 1 – Evaluate; Output: Risk register documenting identified risks and mitigation plans.)

Thesustainability strategyintegrates communication reinforcement, tracking of metrics, ongoing performance management, and rewards to ensure change adoption becomes part of normal functioning. ACMP stresses that without these, stakeholders risk reverting to prior behaviors. Realization strategy (B) focuses on outcomes, while management (C) and metrics strategies (D) are too narrow. Option A captures the holistic sustainability approach.

(Reference: ACMP Standard, Process Group 4 – Sustainability Plan; Components: Communication, measurement, performance, and recognition.)

Feedback mechanisms (surveys, focus groups, one-on-one sessions) serve as amonitoring toolto ensure the change plan is working as intended. According to ACMP, they provide actionable information that allows the change team todevelop responses to emerging challenges and adjust the plan. Options B, C, and D are outcomes of feedback but not the fundamental reason for using feedback mechanisms. The core purpose is option A — to monitor effectiveness and adjust accordingly.

(Reference: ACMP Standard, Process Group 4 – Execute; Activity: Use feedback to monitor effectiveness of the plan and inform corrective action.)

Theresource planoutlines what human resources are needed and whatskills and capabilitieseach role must possess. ACMP stresses defining competencies and filling gaps with training, reassignment, or external sourcing. Financial resources and costs are managed in budgets, not in the resource plan itself. Benefits are addressed in the business case and measurement plan, not the resource plan. Thus, option C reflects the ACMP definition.

(Reference: ACMP Standard, Process Group 3 – Develop Resource Plan; Define roles, skills, and competencies needed for change success.)