CCMP Exam Results

In ACMP practice, resource planning involves assessingskill gapsacross impacted groups and support roles. If the gap analysis demonstrates thatexisting internal staff already possess the required competencies, then external consultants are not justified. Resource augmentation decisions are made based on evidence from skill inventories, competency analysis, and readiness assessments. Budgeting and definition clarity are relevant, but the decisive factor in rejecting consultants is proof thatinternal capacity is sufficient. This reflects both responsible resource use and alignment with ACMP’s principle of leveraging existing organizational strengths before seeking outside support.

(Reference: ACMP Standard, Process Group 3 – Develop Plan; Resource Plan: Define roles, assess skills, identify gaps, and plan to close gaps with internal or external resources.)

Closing requiresevaluationbefore handover and formal approval. The Standard directs practitioners toassess outcomes versus defined objectives and success criteriato determine if adoption, usage, and benefits targets were achieved. Only after this evidence-based evaluation should ownership be transferred, resources released, and closure approval sought. Therefore, comparing outcomes with the original objectives is the correctpre-closurestep that informs the rest of the closure activities. (Reference:ACMP Standard, Process Group 5 – Close the Change Management Effort; Outcomes: Evaluate outcomes against objectives; Activities: Assess adoption/usage/proficiency, document lessons, recommend sustainability actions.)

The ACMP Standard highlights that themost critical component of a communication strategyis ensuring it communicates thebusiness rationale: why the change is needed, what it involves, who is affected, how it will be executed, and when it will occur. This ensures clarity, builds awareness, and drives buy-in. While consistent messaging (A), formal channels (C), and top-down updates (B) are valuable, they do not guarantee understanding. Option D reflects the true essence of effective communication — providing meaning and context so stakeholders understand the change.

(Reference: ACMP Standard, Process Group 3 – Communication Plan; Activity: Communicate the business rationale of the change clearly to all stakeholders.)

The key inputs for ameasurement and benefits realization strategyare:

Strategic plan(provides organizational alignment).

Case for change(explains rationale and expected benefits).

Success criteria(defines measurable adoption outcomes).Risk and budget plans (A, C) are supporting but not primary inputs. Sustainability and vision (D) help later but are not the basis for measurement. Thus, option B provides the most relevant inputs as defined in the ACMP Standard.(Reference: ACMP Standard, Process Group 3 – Measurement and Benefits Realization Plan; Inputs: Case for change, success criteria, and strategic objectives.)