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300-810 Questions Bank

Page: 9 / 16
Total 213 questions

Implementing Cisco Collaboration Applications (CLICA) Questions and Answers

Question 33

A collaboration engineer is troubleshooting MWl issues with Cisco Unity Connection and Cisco UCM. Users report that MWl lights do not work when a new message is received. After doing a packet capture, the engineer notices that Unity Connection sends a SIP Notify to Cisco UCM for MWI.Cisco UCM responds with a SIP 503 Service Unavailable message. Which action resolves the issue?

Options:

A.

Configure the SIP server list on the Cisco Unity Connection port group to match the Cisco UCM device pool settings on the SIP trunk.

B.

Assign the proper voicemail profile to the directory numbers on Cisco UCM.

C.

Uncheck"Send Message Counts" on the phone system settings on Cisco Unity Connection.

D.

Uncheck"Accept unsolicited notifications" on the SIP trunk security profile.

Question 34

Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)

Options:

A.

Connection IMAP Server

B.

Connection Mailbox Sync

C.

Connection Notifier

D.

Connection Message Transfer Agent

E.

Connection Conversation Manager

Question 35

Refer to the exhibit.

Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?

Options:

A.

Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.

B.

Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center – Feature Services.

C.

Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center – Network Services.

D.

Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.

Question 36

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. On-premises users report that they cannot check voicemail and do not receive notifications of new messages in the client. In the Phone Accounts information in the Jabber client, the authentication information is not accepted. What is the cause of the issue?

Options:

A.

The firewall is blocking port 5222.

B.

LDAP is misconfigured.

C.

The user has incorrect permissions to access the voicemail.

D.

The voicemail pilot is not configured.

Page: 9 / 16
Total 213 questions