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300-810 Exam Dumps : Implementing Cisco Collaboration Applications (CLICA)

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Implementing Cisco Collaboration Applications (CLICA) Questions and Answers

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Question 1

An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’. However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue. Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)

Options:

A.

Cisco Unity Connection Media (Wave) Traces

B.

Cisco Unity Connection Remote Port Status Monitor

C.

Cisco Unity Connection Packet Capture

D.

Cisco UCM CallManager Traces

E.

Cisco UCM CDR Records

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Question 2

Refer to the exhibit. An administrator troubleshoots push notifications, and Cisco TAC requests the trace files from the cluster. From which location should the files be collected?

Options:

A.

Option A

B.

Option B

C.

Option C

D.

Option D

Question 3

How is automatic fallback enabled on a Cisco IM and Presence server?

Options:

A.

In IM and Presence Service Parameter Configuration > Cisco Server Recovery Manager, change the Failover parameter to True.

B.

In Communications Manager Service Parameter Configuration > Cisco Server Recovery Manager, change the Enable Automatic Fallback parameter to True.

C.

Automatic fallback is enabled by default.

D.

In the Presence Redundancy Group Configuration > Cisco Unified Communications Manager, check the Enable Automatic Fallback parameter.

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