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Implementing Cisco Collaboration Applications (CLICA) Questions and Answers

Question 1

Refer to the exhibit. An engineer assists a user who reports that the voicemall notifications show correctly on the desk phone are not available in the jabber client. Which action resolves this issue?

Options:

A.

Reset the Jabber client and have the user sign in again

B.

Set the voicemail profile on the user’s line on the CSF device.

C.

Configure the voicemail profile on the user’s service profile

D.

Ensure that the voicemail server is listed in the user’s CTI profile

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Question 2

An administrator is configuring Cisco Unity Connection call handlers The administrator wants to ensure that all outside callers are played a welcome message and then are transferred to a live operator The administrator wants to restrict the callers from interrupting the welcome message with key presses Under which call handler menu is this task accomplished?

Options:

A.

Greetings

B.

Transfer Rules

C.

Caller Input

D.

Message Settings

Question 3

Refer to the exhibit.

A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)

Options:

A.

Advise all users to re-login to their Jabber clients.

B.

Confirm that both IM&P servers are configured in the Presence Redundancy Group configuration pane.

C.

Perform a restart of the IM&P primary server to force fallback.

D.

Click the Fallback button in the Server Action pane.

E.

Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.