Acompany is evaluating solutions to improve their customer service capabilities.

When customers call the company. they should be directly routed to the appropriate customer service person

You need to recommend solutions for the company’s requirements.

Which solutions should you recommend? TO answer, select the appropriate options in the answer area.

You are an IT director that is evaluating the capabilities of Microsoft Viva Insights.

You need to describe the capabilities to the key stakeholders.

Which three capabilities describe VivaInsights? Each correct answer presents a complete solution

NOTE: Each correct selection is worth one point.

A company plans to deploy Microsoft 365.

Match each collaboration solution to its description. To answer, drag the appropriate collaboration solution from the column on the left to its description on the right.Each collaboration solution may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.