Microsoft MB-240 Exam With Confidence Using Practice Dumps

Exam Code:

MB-240

Exam Name:

Microsoft Dynamics 365 for Field Service

Certification:

Dynamics 365 for Field Service Functional Consultant Associate

Vendor:

Microsoft

Questions:

217

Last Updated:

Mar 5, 2026

Exam Status:

Stable

MB-240: Dynamics 365 for Field Service Functional Consultant Associate Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 for Field Service Questions and Answers

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Question 1

Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.

The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:

In Training, rating 1 Familiar, rating 3 Proficient, rating 5 Expert, rating 7

You need to evaluate this proficient model.

Which three statements apply to this proficiency model? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

There are multiple proficiency models available "out of the box" and you must choose one of them.

This proficiency model can be created even though the ratings numbers have gaps.

This proficiency model would need to be created.

This information above is all that is needed to create a proficiency model.

This proficiency model cannot be created because the ratings numbers have gaps.

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Question 2

You need to update the Natural History Museum work order for the current job.

Which two actions should you perform? Each correct answer presents part of the solution. Choose two. NOTE; Each correct selection is worth one point. Q A. Select the asset on the work order service.

Options:

Create two work order incidents.

Create two work order services.

Create two work order service tasks.

Select the asset on the work order service task.

Question 3

When Contoso installs chillers for customers, they are expected to follow the same procedure for each install.

You need to configure the functionality necessary to automatically add all the tasks and resources needed to a work order when the work order type is Chiller Installation. You must follow the established Contoso guidelines for installation requirements, as outlined in the Case Study, and create the most efficient process possible.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.