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Heroku-Architect Exam Dumps : Salesforce Certified Heroku Architect (SP25) Exam

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Salesforce Certified Heroku Architect (SP25) Exam Questions and Answers

Question 1

Universal Containers provides installation, repair, and consulting services When Technicians complete the work, they need to provide different reports for the installation, repair, and consulting services.

Which two configurations should a Consultant recommend to meet this requirement? (Choose two )

Options:

A.

Work Types

B.

Assets

C.

Service Report Templates

D.

Product Templates

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Question 2

Universal Containers wants to reduce their mean-time-to-service

Which three Field Service process should a Consultant recommend to accomplish this goal? (Choose three )

Options:

A.

Knowledge Base

B.

Customer Entitlements

C.

Adjust Scheduling Policy

D.

Dispatching

Question 3

Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work Contractor 1 has provided service longer for UniversalContainers and is considered to have more repair work expertise than Contractor 2.

How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

Options:

A.

Assign Contractor 2 as an Excluded Resource

B.

Assign Contractor 1 and 2 different Skill Levels for repair Work Type.

C.

Assign Contractor 1 as a Preferred Resource.

D.

Assign Contractor 1 and 2 different capacities for repairwork