CTFL_Syll2018 Exam Dumps : ISTQB Certified Tester Foundation Level (Syllabus 2018)

How to fix the defect is not needed to specify in a defect report because it is not part of the information that is required to describe, reproduce, and prioritize the defect. How to fix the defect is part of the solution or resolution that is provided by the developers or maintainers who are responsible for correcting the defect. A defect report is a document that records and communicates the details of a defect found during testing. A defect report typically includes the following information:

• Defect ID: A unique identifier for the defect
• Summary: A brief description of the defect
• Severity and priority: An indication of how serious and urgent the defect is
• Test environment details: A description of the hardware, software, network, data, tools, etc., that were used when the defect was found
• How to reproduce the defect: A step-by-step procedure to recreate the defect
• Expected and actual results: A comparison of what should have happened and what actually happened when the defect occurred
• Attachments: Any additional information or evidence that can help understand or resolve the defect, such as screenshots, logs, files, etc.

You can find more information about defect reports in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], Chapter 5.

According to the syllabus, configuration management is a process that establishes and maintains the consistency of a product’s attributes throughout its life cycle. It involves identifying, controlling, tracking, and auditing changes to the product’s components and documentation. Configuration management supports the test process by enabling the tester to reproduce the tested item through unique identification and version control. This ensures that the tester knows exactly what has been tested and can trace any defects or incidents to the correct version of the software under test. The answer A is correct because it best describes how configuration management supports the test process. The other answers are incorrect because they describe other aspects of testing that are not directly related to configuration management.

References: Certified Tester Foundation Level Syllabus, Section 2.2.1, page 22-23.

The application failed because of a defect in the purchase identification module caused by a programmer mistake or an error in the specification. A defect is a flaw or imperfection in a software product that causes it to fail to meet its requirements or expectations. A failure is an event or behavior of a software product that deviates from its requirements or expectations. An error is a human action or decision that produces a defect. A mistake is an incorrect action or decision that leads to an error. In this case, the application failed because it incorrectly counted purchase attempts, which was a defect in the purchase identification module. The defect was caused by either a programmer mistake (such as writing wrong code) or an error in the specification (such as defining wrong requirements). A detailed explanation of defects, failures, errors, and mistakes can be found in [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus], pages 5-6.