CTFL_Syll2018 Exam Dumps : ISTQB Certified Tester Foundation Level (Syllabus 2018)

According to the syllabus, configuration management is a process that establishes and maintains the consistency of a product’s attributes throughout its life cycle. It involves identifying, controlling, tracking, and auditing changes to the product’s components and documentation. Configuration management supports the test process by enabling the tester to reproduce the tested item through unique identification and version control. This ensures that the tester knows exactly what has been tested and can trace any defects or incidents to the correct version of the software under test. The answer A is correct because it best describes how configuration management supports the test process. The other answers are incorrect because they describe other aspects of testing that are not directly related to configuration management.

References: Certified Tester Foundation Level Syllabus, Section 2.2.1, page 22-23.

The diagram lists various types of operating systems (LNX, W2K, WSP), databases (ORA, MSQ, SQL), and application servers (JBS, WSP) supported by the application under test. To test all possible combinations of these types, we need to multiply the number of options in each category. In this case, we have:

• 3 options for operating systems
• 3 options for databases
• 2 options for application servers

Therefore, we have 3 x 3 x 2 = 18 possible combinations to test.

However, if we look closely at the diagram, we can see that some combinations are not valid or feasible because they are not connected by lines. For example, we cannot test LNX with WSP as an application server because there is no line between them. Similarly, we cannot test W2K with JBS as an application server because there is no line between them. Therefore, we need to exclude these invalid combinations from our calculation.

If we count only the valid combinations that are connected by lines in the diagram, we get:

• 5 combinations for LNX (LNX-ORA-JBS, LNX-ORA-WSP, LNX-MSQ-JBS, LNX-MSQ-WSP, LNX-SQL-JBS)
• 5 combinations for W2K (W2K-ORA-WSP, W2K-MSQ-WSP, W2K-SQL-WSP)
• 5 combinations for WSP (WSP-ORA-JBS, WSP-ORA-WSP, WSP-MSQ-JBS, WSP-MSQ-WSP)

Therefore, we have 5 + 5 + 5 = 15 valid combinations to test.

You can find more information about testing combinations in Software Testing Foundations: A Study Guide for the Certified Tester Exam, Chapter 4, Section 4.22.

 The other details that should be included in the incident report when it is first submitted are B. Status of the incident, degree of impact, Test Case Number. These details are important to provide information about the current state of the incident, the severity of its effect on the system or user, and the test case that detected the incident. Other details, such as suggested solution, priority, history, related defects, expected fix time, line of code, etc., can be added later during the incident management process. A detailed explanation of incident report can be found in A Study Guide to the ISTQB® Foundation Level 2018 Syllabus, pages 99-1001.