Salesforce Related Exams
CRT-402 Exam

At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests.Other users provide customer support with case records. How can an App Builder enable different users to see different fields, based on the case type?
The CRM Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose2 answers
A custom object named Assignment has a private sharing setting that grants access using hierarchies. The organization has a role hierarchy where the "Specialist" role reports to a "Manager" role which reports to a "Director" role. The director role is at the top of the role hierarchy. A user who is the manager role creates a new Assignment record. Who can send this record?