Salesforce Related Exams
CRT-211 Exam
Cloud Kicks (CK) is working on adding a Knowledge base to its online customer community. The administrator suggests using Salesforce Knowledge to meet this requirement.
What are three reasons CK should utilize Data Categories when creating articles in Knowledge?
Choose 3 answers
The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app
and allows users to optionally use it to log in. The administrator would now like to look at how
many users have successfully used it since it was rolled out.
What are two ways the administrator can get this information?
Choose 2 answers
DreamHouse Realty wants better insights into potential revenue in the next quarter and is considering using Collaborative Forecasts.
What should the administrator consider when setting up Collaborative Forecasts?