CITM Exam Dumps : EXIN EPI Certified Information Technology Manager

The correct sequence for arisk assessment, as perISO 31000andISO/IEC 27001, is:Establish context — identify — analyse — evaluate — treatment(C).

Establish context:Define the scope, objectives, and criteria for the risk assessment (e.g., organizational goals, assets, and risk appetite).

Identify:Identify potential risks (e.g., threats and vulnerabilities) that could impact objectives.

Analyse:Assess the likelihood and impact of identified risks to determine their severity.

Evaluate:Compare risks against risk criteria to prioritize them for treatment.

Treatment:Implement controls or strategies to mitigate, avoid, transfer, or accept risks.

Option A:Incorrect, as “monitor and review” is a post-treatment step, not the starting point.

Option B:Incorrect, as “communication” is not a distinct step in risk assessment; it’s embedded throughout.

Option D:Incorrect, as it skips “establish context,” which is essential for defining the assessment’s scope.

This sequence ensures a structured, systematic approach to risk assessment, aligning with organizational objectives.

InITIL’s problem management process,poor registration of problems(A) is the most likely cause of low-quality problem resolution. Effective problem management requires accurate logging of incidents and problems, including detailed descriptions, to enable proper root cause analysis and resolution. If problems are poorly registered (e.g., incomplete or inaccurate data), it hinders diagnosis and resolution, leading to customer dissatisfaction.

Wrong allocation of problems (B):Incorrect assignment to teams can delay resolution but is less fundamental than poor registration, which affects the entire process.

Errors in priority (C):Incorrect prioritization may delay urgent issues, but poor registration impacts resolution quality more directly.

Lack of budget (D):May limit resources, but the scenario points to process quality, not resource constraints.

For a government system handling land title transfers, the key requirements arespeed of transmissionandprivacy. Aprivate blockchainis most suitable because it restricts access to authorized participants, ensuring privacy and confidentiality of sensitive data such as land ownership records. Private blockchains are controlled by a single organization or a limited group, allowing faster transaction processing compared to public blockchains, which require consensus from a large, decentralized network. This aligns with the need for quick and secure transactions in a controlled environment.

Public blockchains (B) are open to anyone, which compromises privacy for sensitive government data. Community blockchain (A) is not a standard term in blockchain technology, and consortium blockchains (D), while involving multiple organizations, are less suitable for a single government entity needing full control.