CIS-PA Exam Dumps : Certified Implementation Specialist - Platform Analytics

Dashboard filters retain their values across page refreshes and user navigation throughsession-based persistence. When this option is enabled, filter selections are stored for the duration of the user’s session and automatically reapplied as the user navigates or refreshes the page.

Favorites and global defaults define starting values, not persistence behavior. Applying a filter to the entire dashboard controls scope, not retention. ServiceNow documentation explains that session persistence is the mechanism that maintains filter state, making option C the correct answer.

TheShow real-time scoreoption is available only fornon-scripted Automated Indicators. These indicators are based on standard indicator sources and conditions that can be safely recalculated on demand without scripting complexity.

Scripted automated indicators and formula indicators depend on stored historical values and custom logic, which cannot be reliably recalculated in real time. Manual indicators rely on user-entered values and also do not support real-time calculation. ServiceNow documentation explicitly limits real-time scoring to non-scripted automated indicators to preserve performance and data integrity. Therefore, option D is the correct answer.

AFormula Indicatorin ServiceNow Platform Analytics allows you to calculate a derived score usingup to five other indicators(automated or manual) through a mathematical expression. These component indicators must already exist and have collected data.

Formula Indicators arenot calculated at view time; instead, they arepre-calculated during data collectionand stored like other indicator scores. This ensures consistent historical trending and optimal dashboard performance. Aggregates such as count or sum are handled by automated indicators, not formula indicators. Formula indicators also cannot referenceindicator threshold values, as thresholds are used only for KPI status evaluation and visualization, not for calculations.

ServiceNow documentation clearly states the five-indicator limit and emphasizes that Formula Indicators are meant forderived metrics, such as percentages, ratios, or normalized scores, making optionBthe only correct definition.