CIS-HAM Exam Dumps : Certified Implementation Specialist - Hardware Asset Management

The ServiceNow Agent mobile app allows the user to conduct asset audits by scanning asset barcodes or QR codes1.

The user can perform audits offline when they are in areas without connectivity1.

The app automatically compares the scanned assets against the expected assets based on the inventory records to identify discrepancies1.

The user can also view the audit results and generate reports from the app2. References:

Audit your inventory - Product Documentation: San Diego - ServiceNow

Hardware Asset Inventory Management - ServiceNow

Hardware Asset Management - ServiceNow

Managing the Hardware Asset Management (HAM) Content Service involves enabling the service explicitly (opting in). Organizations can choose to enable it for receiving updates about normalized hardware models and lifecycle information. If the service is not needed anymore, it allows opting out at any time, providing flexibility for organizations.