CIS-HAM Exam Dumps : Certified Implementation Specialist - Hardware Asset Management

The ServiceNow Agent mobile app allows the user to conduct asset audits by scanning asset barcodes or QR codes1.

The user can perform audits offline when they are in areas without connectivity1.

The app automatically compares the scanned assets against the expected assets based on the inventory records to identify discrepancies1.

The user can also view the audit results and generate reports from the app2. References:

Audit your inventory - Product Documentation: San Diego - ServiceNow

Hardware Asset Inventory Management - ServiceNow

Hardware Asset Management - ServiceNow

According to the Hardware Asset Management documentation, a transfer order is a record that tracks the movement of assets from one stockroom to another.

A transfer order line is a record that specifies the quantity and type of assets to be transferred, as well as the source and destination stockrooms1.

When using the HAM application, what happens when you create a new transfer order line on a transfer order is that a transfer order line task is automatically created to move the transfer order line from one stage to another1.

A transfer order line task is a record that tracks the progress of the transfer order line through the following stages1:

Requested: The transfer order line is created and waiting for approval.

Approved: The transfer order line is approved and ready for fulfilment.

Fulfilled: The transfer order line is fulfilled and the assets are shipped from the source stockroom.

Received: The transfer order line is received and the assets are checked in at the destination stockroom.

Closed: The transfer order line is closed and the transfer is complete.

Therefore, the correct answer is option C, a transfer order line task is automatically created to move the transfer order line from one stage to another, as it describes what happens when you create a new transfer order line on a transfer order. References:

Hardware Asset Management documentation

What is Hardware Asset Management?