CCBA Exam Dumps : Certification of Capability in Business Analysis (CCBA)

The element of risk assessment that the BA needs to consider is risk tolerance. Risk tolerance is the degree of uncertainty that an organization or a stakeholder is willing to accept in relation to the achievement of its objectives or goals1. Risk tolerance can vary depending on the type, impact, and likelihood of the risk, as well as the stakeholder’s attitude, perception, and preference. The BA should consider the risk tolerance of the organization and the stakeholders when quantifying the probability that the solution will meet their needs and assessing the relevant risks. References: 1: BABOK Guide v3, Section 3.2

According to the CCBA® Handbook, one of the techniques for requirements elicitation is focus group, which is “a facilitated session that brings together a pre-defined group of stakeholders to discuss and provide feedback on a topic” (p. 22). Focus group is a useful technique when you have a large number of stakeholders who share similar characteristics, needs, or interests, and you want to gather their opinions, preferences, or expectations in a structured way. By meeting with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants, you can use the focus group technique to elicit their requirements for the new software. You can also validate the requirements with the larger group of administrative assistants through other techniques, such as surveys or questionnaires. The other options are not correct because:

B. You will need to meet with all of the administrative assistants as part of requirements elicitation is not a feasible or efficient approach, as it would require a lot of time, resources, and coordination to involve 2,400 people in the elicitation process. It would also create challenges for managing and analyzing the requirements data.

C. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants is not a reliable or valid approach, as it would introduce the risk of missing, misinterpreting, or conflicting requirements from the larger group of administrative assistants. It would also reduce the stakeholder engagement and satisfaction with the solution.

D. You can meet with the administrative assistants’ managers is not a sufficient or representative approach, as it would exclude the direct input from the end users of the new software, who are the administrative assistants. The managers may not have the same level of knowledge, experience, or perspective as the administrative assistants, and may not be able to articulate their requirements accurately or completely. References:

CCBA® Handbook, p. 22

12 Techniques for Requirement Gathering | Indeed.com, section “Focus group”

According to the BABOK® Guide, Version 3.0, the business analysis approach is the set of processes, activities, techniques, deliverables, and roles that are tailored to suit the specific needs and context of a change initiative1. The business analysis approach should be defined in collaboration with the key stakeholders, such as the project manager, the sponsor, the solution owner, and the subject matter experts2. Working with the appropriate stakeholders to determine how the business analysis work should be completed is the best action to take to begin business analysis, as it ensures that the approach is aligned with the project objectives, scope, constraints, and stakeholder expectations3. References:

1: BABOK® Guide, Version 3.0, p. 33

2: BABOK® Guide, Version 3.0, p. 34

3: Business Analysis Expert Certification, CCBA® | IIBA®