CCBA Exam Dumps : Certification of Capability in Business Analysis (CCBA)

Comprehensive and Detailed Explanation:If current performance measures do not clearly indicate business value,the BA should identify additional measurements that better capture solution effectiveness.

BABOK® Guide (Chapter 7.6 - Define Performance Measures)states that BAs mustensure performance indicators accurately reflect success criteria and business expectations.

Replacing the solution (Option A)is premature without confirming the problem.

Increasing efficiency (Option B)does not ensure alignment with business goals.

Reducing expectations (Option C)does not address the root cause.

 A work product is any artifact created or modified as part of the business analysis work, such as models, diagrams, matrices, documents, or presentations12. A work product can be used to communicate, analyze, verify, or validate the requirements, or to support decision making or problem solving3. Requirements documentation is not a work product, but a deliverable, which is a work product that is formally reviewed, agreed upon, and delivered to a stakeholder or customer4.Interview questions and notes, presentation slides, and meeting agendas and minutes are examples of work products that can be used to develop the requirements. References:

1: BABOK® Guide, Version 3.0, p. 10

2: Business Analysis Expert Certification, CCBA® | IIBA®

3: CCBA® and CBAP® Certifications Study Guide, Chapter 2

4: BABOK® Guide, Version 3.0, p. 11

The BA can find out which stakeholder has the authority to approve, deny, or defer the change request from the governance approach. The governance approach defines how decisions are made regarding business analysis activities and deliverables. It specifies who are involved in making decisions, what are their roles and responsibilities, what are the criteria and processes for decision making, and how decisions are communicated and documented. The governance approach can help to identify which stakeholder has decision-making authority over change requests. References: : BABOK Guide v3, Section 2.4