CCBA Exam Dumps : Certification of Capability in Business Analysis (CCBA)

 The scenario describes a situation where the stakeholders were dissatisfied with the planning, elicitation, and sign off of requirements. The main reason for their dissatisfaction was the lack of communication, which is a major competency for business analysts. Communication involves the ability to exchange information effectively and efficiently with different stakeholders, using appropriate methods and tools. Communication is essential for ensuring stakeholder involvement, understanding, and agreement throughout the business analysis process.

References: The answer and explanation are consistent with the CCBA® Handbook and the IIBA® website, which provide the details and best practices for the communication competency as part of the business analysis core concept model12. The CCBA® resources also describe the importance of communication skills and techniques for business analysts12.

Brainstorming is a group elicitation technique where a problem or topic is presented to the group, and participants are asked to produce as many ideas to solve/address the topic as possible1. The purpose of brainstorming is to generate creative and diverse solutions without any constraints or judgments. Therefore, the following statements are true regarding a brainstorming session during requirements elicitation:

All ideas should be visibly recorded. This helps to keep track of the ideas, avoid repetition, and stimulate further thinking2.

The number of ideas should not be limited. This encourages participants to think outside the box and explore different possibilities2.

All ideas should be shared without any discussion, criticism, or evaluation. This creates a safe and supportive environment where participants can freely express their thoughts without fear of rejection or ridicule2.

The statement that is not true regarding a brainstorming session during requirements elicitation is:

The ideas should be generated with a cost or time estimate. This contradicts the principle of brainstorming, which is to avoid any constraints or assumptions that may limit the creativity and diversity of the ideas2. Cost and time estimates are not relevant at this stage of the elicitation process, as they may bias or discourage participants from suggesting certain ideas. Cost and time estimates can be applied later, after the brainstorming session, when the ideas are prioritized and evaluated3. References:

1: CBAP/CCBA Certified Business Analysis Study Guide, 2nd Edition, by Susan Weese and Terri Wagner, Wiley, 2011, page 140.

2: Top 10 Most Common Requirements Elicitation Techniques, section Brainstorming, page 2.

3: An Overview of Requirements Elicitation, section Brainstorming, page 4.

Comprehensive and Detailed Explanation:Creatingbusiness process modelshelpsvisually represent workflow changes, making it easier for impacted users to understand the impact.

BABOK® Guide (Chapter 10.5 - Process Modeling)states that process modelshelp stakeholders see how their workflows will be affectedand facilitate smoother transitions.

Communication plans (Option A)are useful for engagement but do not convey workflow changes in detail.

Data model diagrams (Option C)focus on data relationships, not process impacts.

Functional requirements (Option D)describe system behaviors but do not illustrate workflow changes.