CCBA Exam Dumps : Certification of Capability in Business Analysis (CCBA)

The BA should investigate the business process to uncover inefficiencies and failing control points first. This is because the problem statement given by the finance manager indicates that there are issues with the current process that need to be resolved before replacing the system. The BA should analyze the current state of the process, identify the root causes of the problems, and recommend improvements that can address them. The other options are not relevant at this stage of the project. References:

BABOK Guide, section 5.1: Plan Business Analysis Approach

CCBA Practice Test, question 98

Comprehensive and Detailed Explanation:Thetiming of performance measuresis critical becausemarket conditions and economic trends evolve over time. TheBABOK® Guide (Chapter 7.6 - Define Performance Measures)states that KPIs must betimely and relevantto thecurrent business environmentto provide meaningful insights.

Tracing the requirements for the interaction between a customer and the new online ordering system will enable the business analyst (BA) to illustrate the relationships between relevant requirements. According to the BABOK Guide, requirement traceability is “the ability to track theorigin and evolution of a requirement and its relationship to other requirements” 3. By tracing the requirements, the BA can show how the requirements are aligned with the business objectives, how they support each other, and how they affect the scope, quality, and risk of the solution. Showing all of the decision points in the business process, capturing all users that will be impacted by the project, and detailing the inner workings of the system being changed are possible outcomes of tracing the requirements, but they are not the primary purpose of the technique. References: 3: BABOK Guide, Version 3, Section 7.6 Trace Requirements