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When there are relatively few criteria involved in assessing the solution options, it is best to focus on the differences of the solutions, as they are likely to have the most impact on the decision. Focusing on the commonalities, the life cycle costs, or the implementation costs may not provide enough information to distinguish the solutions and select the best one for the business need. References: BABOK Guide v3, section 10.4.3.2; CCBA Handbook, section 5.4.4.3.

According to the BABOK Guide, the process of defining the business need involves identifying and describing the problem or opportunity that requires a change in the current state of the organization, and articulating the value proposition for the change1. The process of defining the business need uses one output, which is business need. Business need is a statement that describes the problem or opportunity, the desired outcome, the assumptions, constraints, and risks, and the impact on the organization and its stakeholders2. Business need is used as an input for other tasks, such as defining the solution scope, assessing the current state, and conducting stakeholder analysis1.

The other options are not correct outputs of the process of defining the business need:

Feasibility study: A feasibility study is an analysis that evaluates the viability and suitability of a proposed solution based on various criteria, such as technical, operational, economic, legal, and social factors3. A feasibility study is not an output of the process of defining the business need, but rather an output of the task of assessing proposed solutions1.

Solution scope: Solution scope is a description of the boundaries of the solution, including what is in and out of scope, the key assumptions and constraints, and the major features and functions2. Solution scope is not an output of the process of defining the business need, but rather an output of the task of defining the solution scope1.

Capability gaps: Capability gaps are the differences between the current and desired capabilities of the organization, such as processes, skills, systems, or resources2. Capability gaps are not an output of the process of defining the business need, but rather an output of the task of assessing the current state1. References:

1: BABOK Guide, section 5.1 Define the Business Need, page 94

2: BABOK Guide, section 3.8 Glossary, page 516-524

3: CBAP/CCBA Certified Business Analysis Study Guide, 2nd Edition, by Susan Weese and Terri Wagner, Wiley, 2011, page 297

Comprehensive and Detailed Explanation:Agap analysiscompares thecurrent state of the application to the desired future stateto determine what changes are necessary.

BABOK® Guide (Chapter 5.2 - Analyze Current State)states thatgap analysis identifies missing functionality and helps define the scope of improvements.

Evaluating competitors (Option B)is useful but does not address internal requirements.

Assessing organizational culture (Option C)helps with change management but does not define changes to the system.

Identifying dependencies (Option D)is useful but does not define the necessary functionality improvements.