CBDA Exam Dumps : Certification in Business Data Analytics (IIBA - CBDA)

A funnel chart is a type of chart that shows the values of different stages of a process, such as a sales pipeline, where each stage represents a subset of the previous one. A funnel chart is useful for showing the conversion rate, the drop-off rate, and the potential revenue or profit at each stage12. A funnel chart would be an effective way to present the data requested by the call center, as it would show the number of leads, calls, customers, and sales, as well as the percentage of change between each stage. References: 1: Guide to Business Data Analytics, IIBA, 2020, p. 662: Data Visualization: A Practical Introduction, Kieran Healy, 2018, p. 233.

The sample used in this case is biased, meaning that it is not representative of the population of interest. The population of interest is the families in North America, but the sample is drawn from only one source of data: the credit card transactions from a leading North American credit card company. This sample excludes the families who do not use credit cards, or who use other credit card companies, or who use other payment methods. Therefore, the sample is not random or fair, and it may introduce sampling bias into the research results12 References: 1: Sampling Methods | Types, Techniques & Examples 2: Sampling Bias - an overview | ScienceDirect Topics

The chart visualizes monthly sales data for two teams over a year, divided into quarters. By analyzing the data, it is evident that November (part of Q4) had the lowest monthly sales in the year, making option C correct. There isn’t enough information to verify the performance of individual teams in each quarter as per Business Data Analytics (IIBA®- CBDA) objectives and resources. References:

•[Business Analysis Certification in Data Analytics, CBDA | IIBA®], CBDA Competencies, Domain 4: Interpret and Report Results

•[Understanding the Guide to Business Data Analytics], page 9

•[CERTIFICATION IN BUSINESS DATA ANALYTICS HANDBOOK - IIBA®], page 8, CBDA Exam Sample Questions and Self-Assessment, Question 7