B2C-Commerce-Developer Exam Dumps : Salesforce Certified B2C Commerce Cloud Developer (Comm-Dev-101)

To diagnose an issue where the Account Addresses page is showing the wrong shopper's address, the best tool to start with is the C. Storefront Toolkit. This tool allows developers to inspect the storefront's behavior in real-time, providing insights into the rendered content, application state, and session data, which can help identify issues related to shopper context mismanagement or session data errors. It offers a direct view into how data is being presented to the user, making it a first-line tool for diagnosing user-facing issues.

The Open Commerce API (OCAPI) is specifically designed to facilitate external interactions with the B2C Commerce platform. Updating inventory information from a warehouse management software via OCAPI is an appropriate use case because it involves synchronizing external system data with the commerce platform. OCAPI provides a robust set of resources that enable external systems to update inventory levels effectively, ensuring that the inventory data on the commerce site is current and accurate, which is critical for maintaining operational efficiency and customer satisfaction.

Given that JavaScript controllers cannot be used for this scenario, the best choice is to use OCAPI (Open Commerce API). OCAPI allows external applications to interact with the Salesforce Commerce Cloud platform programmatically. By using OCAPI, the developer can create RESTful services to retrieve product information, which can then be invoked from a native app on an iPhone. This method leverages the capabilities of OCAPI to interact with the system from mobile platforms directly, providing a seamless integration without the need for JavaScript controllers. For more detailed information, the developer can refer to the "OCAPI" section in the Salesforce Commerce Cloud documentation.