220-1202 Exam Dumps : CompTIA A+ Core 2 2025 Exam

The correct answer is B. Task Manager , because Task Manager allows technicians to view, manage, and terminate running processes , including those that are frozen or unresponsive. If an application process is already running but not responding, launching it again will fail until the existing process is stopped.

According to the Quentin Docter – CompTIA A+ Complete Study Guide , Task Manager is the primary Windows tool for troubleshooting application hangs, excessive resource usage, and nonresponsive programs. Technicians can end the task and relaunch the application cleanly.

The Travis Everett & Andrew Hutz – All-in-One Exam Guide explains that Resource Monitor provides detailed performance metrics but is not optimized for quickly terminating frozen applications. Event Viewer logs errors but does not resolve active process issues.

The Mike Meyers / Mark Soper Lab Manual reinforces that Registry Editor should never be used for live application troubleshooting due to the risk of system instability.

Because the issue involves an unresponsive background process , Task Manager is the fastest and safest tool to resolve the problem, making B the correct answer.

Comprehensive and Detailed Explanation From Exact Extract:

TheServicestool in Windows allows a technician to view service dependencies and status. If the print spooler can ' t start due to a dependency, Services is the correct tool to inspect and manage them.

FromAll-in-One Exam Guide:

“The Services console allows technicians to view, start, and configure system services, including setting recovery actions and viewing dependencies.”

Comprehensive and Detailed Explanation From Exact Extract:

NET Framework versions are often required for applications to run. If an older app requires .NET Framework 3.5, it must be explicitly installed as it is not included by default in newer versions of Windows. The best method to do this safely is through the built-in " Turn Windows features on or off " utility, which downloads and installs it via official Microsoft services.

B. Using third-party repositories is unsafe and not recommended.

C. Installing .NET 4 does not include 3.5; versions are not fully backward compatible.

D. The issue is technical, not a security incident for the SOC team.