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Microsoft MB-280 Exam With Confidence Using Practice Dumps

Exam Code:
MB-280
Exam Name:
Microsoft Dynamics 365 Customer Experience Analyst
Vendor:
Questions:
134
Last Updated:
Jul 13, 2026
Exam Status:
Stable
Microsoft MB-280

MB-280: Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 Customer Experience Analyst Questions and Answers

Question 1

DRAG DROP

A company must decide whether to use push notifications or assistant cards in the Dynamics 365 Sales mobile app.

You need to recommend which functionality the company should use based on its scenarios.

Which functionalities should you recommend? To answer, move the appropriate functionalities to the correct requirements. Each functionality may be used once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

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Question 2

HOTSPOT

A sales manager needs to set up goals in Dynamics 365 Sales for salespeople.

The measurement of goals must be based on the total deal amount upon closing an opportunity.

The fiscal year for the goals must be based on the calendar year.

You need to create the rollup query for the goal metrics.

Which options should you select? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Question 3

You use business process flows for all Dynamics 365 opportunities.

Some opportunities are closed before business process flow durations are calculated.

You need to ensure that business process flow duration values are calculated.

Solution: Create a flow to update the Status Reason of the business process flow table record to "Finished" and the Status to "Inactive" when the opportunity is won.

Does the solution meet the goal?

Options:

A.

Yes

B.

No