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Microsoft MB-280 Exam With Confidence Using Practice Dumps

Exam Code:
MB-280
Exam Name:
Microsoft Dynamics 365 Customer Experience Analyst
Vendor:
Questions:
134
Last Updated:
Jun 28, 2026
Exam Status:
Stable
Microsoft MB-280

MB-280: Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 Customer Experience Analyst Questions and Answers

Question 1

A sales manager wants to set up goals for all salespeople. The goal measurement is based on the total outgoing calls finished each year. The goals for the fiscal year are based on a calendar year (January - December).

You need to create the rollup query for the goal metrics.

Which option should you select? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

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Question 2

You need to identify the duplicate pet records, so they can be manually merged by the carer. What must you create?

Options:

A.

Two duplicate detection jobs and two duplicate detection rules

B.

One duplicate detection job and three duplicate detection rules.

C.

Two duplicate detection jobs and three duplicate detection rules.

D.

Three duplicate detection rules only.

Question 3

A company uses Dynamics 365 Sales Professional.

A new enterprise sales owner team must be created. The sales manager will be responsible for adding members and removing members from the team; a developer is available to assist.

You need to create the new team.

Which two values must you configure? Each correct answer presents part of the solution. (Choose two.)

NOTE: Each correct selection is worth one point.

Options:

A.

Business unit name

B.

Team channel name

C.

Team administrator

D.

Team description

E.

Team name