Microsoft MB-280 Exam With Confidence Using Practice Dumps

Exam Code:

MB-280

Exam Name:

Microsoft Dynamics 365 Customer Experience Analyst

Certification:

Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate

Vendor:

Microsoft

Questions:

121

Last Updated:

Jan 28, 2026

Exam Status:

Stable

MB-280: Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 Customer Experience Analyst Questions and Answers

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Question 1

You use business process flows for all Dynamics 365 opportunities.

Some opportunities are closed before business process flow durations are calculated.

You need to ensure that business process flow duration values are calculated.

Solution: Create a flow to update the Status Reason of the business process flow table record to "Finished" and the Status to "Inactive" when the opportunity is won.

Does the solution meet the goal?

Options:

Yes

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Question 2

You are customizing a workspace in the sales accelerator.

The workspace must display the industry of a company.

You need to configure the work item appearance for a company.

Which two settings should you modify? To answer, select the appropriate UI element in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Question 3

DRAG DROP

Your sales team has now managed to get all the email communication in place and want to take it a step further by implementing SMS channel.

You need to configure an SMS provider.

Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.