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Microsoft MB-280 Exam With Confidence Using Practice Dumps

Exam Code:
MB-280
Exam Name:
Microsoft Dynamics 365 Customer Experience Analyst
Vendor:
Questions:
134
Last Updated:
Aug 4, 2026
Exam Status:
Stable
Microsoft MB-280

MB-280: Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 Customer Experience Analyst Questions and Answers

Question 1

A sales manager wants to set up goals for all salespeople. The goal measurement is based on the total outgoing calls finished each year. The goals for the fiscal year are based on a calendar year (January - December).

You need to create the rollup query for the goal metrics.

Which option should you select? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

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Question 2

A company manufactures widgets. Widgets can be sold in the following ways:

The company discovers that customers want to buy widgets individually.

You need to add a unit named Each.

What should you do?

Options:

A.

Create the unit Each with Box as the base unit.

B.

Set Each as the primary unit.

C.

Update the unit Box with Each as the base unit

D.

Make Each the base unit for all units.

Question 3

DRAG DROP

Your sales team has now managed to get all the email communication in place and want to take it a step further by implementing SMS channel.

You need to configure an SMS provider.

Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.

Options: