ISTQB CTAL-TM Exam With Confidence Using Practice Dumps

According to the ISTQB glossary:

The IDEAL model comprises five phases:Initiating, Diagnosing, Establishing, Acting, and Learning.

“Acting” includes piloting and implementing improvements (e.g. trialing highest-priority improvements).

“Learning” includes evaluating the success and capturing lessons learned (e.g. checking if benefits were achieved).Therefore, C (trial highest-priority improvements) belongs to the Acting phase, and E (benefits check) aligns with Learning.

Purpose of the Question:

Identifying metrics to improve the defect reporting process by reducing ambiguities or improving accuracy.

Evaluation of Options:

A. Number of defect reports re-opened:

Incorrect. This reflects issues with defect resolution rather than reporting.

B. Number of defects in a particular area of the code:

Incorrect. This metric pertains to defect clustering, not the reporting process.

C. Number of defect reports rejected by the developers:

Correct. Rejected reports often indicate poor reporting quality (e.g., insufficient details, incorrect categorization), directly highlighting areas for improvement.

D. Number of defects found in a phase later than they were introduced:

Incorrect. This is a measure of defect detection efficiency, not reporting quality.

Syllabus Alignment:

The syllabus stresses the importance of using defect metrics to refine processes, including reporting accuracy (TM-2.3.5).