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Life License Qualification Program (LLQP) Questions and Answers

Question 1

On February 5, Ayla started working at Larson Group Inc. as an administrative assistant. Larson Group offers all employees a group health, dental and life insurance plan that commences after a 3-month waiting period. On April 7, Ayla felt ill and drove herself to the hospital. The doctor diagnosed two clogged arteries and performed an emergency surgery. Ayla was unable to work for 2 months, then died of complications on June 9. Will the group insurance plan pay the death benefit?

Options:

A.

Yes, because she died of natural causes.

B.

Yes, because her group life coverage started on May 5.

C.

No, because Ayla was not actively at work when the coverage started.

D.

No, because Ayla did not provide the insurer with any proof of insurability.

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Question 2

Alana, Meaghan, and Beatrice are equal shareholders of Advanced Tech Inc. They each own 100 shares of the company. Each share is currently worth $5,000. They recently signed a cross-purchase buy-sell agreement that is funded by life insurance. What will happen under this agreement if Alanadies today?

Options:

A.

Meaghan and Beatrice would each still own 100 shares of the company.

B.

There would now be 200 outstanding shares of the company.

C.

Each share would now be worth $7,500.

D.

Alana’s estate would receive a total of $500,000.

Question 3

Coraline owns a $250,000 whole life insurance policy. She purchased the policy last year and does not have any funds accumulated in her cash surrender value (CSV). On December 30, Coraline assigns the policy to the cancer foundation, and she plans on continuing to pay the $200 monthly premium. Coraline calls her accountant James to ask him how much of her donation she will be able to use to obtain a charitable tax credit this year.

Options:

A.

$0

B.

$200

C.

$2,400

D.

$250,000

Question 4

Goran and Tanja married two years ago. Last year, they purchased and moved into a three-bedroom house in the suburbs. The current balance on their mortgage is $655,000. They meet with Ljubomir, an insurance agent, to purchase a joint term life insurance policy to cover the mortgage. When Ljubomir asks about their existing coverage, Goran shares that he has none. Tanja explains that she owns a universal life (UL) policy with a level death benefit of $50,000 and a cash surrender value (CSV) of $5,000, purchased 6 years ago from another agent. Tanja would like to surrender her UL policy and use the $5,000 CSV to pay for a trip to Europe. What additional information about Tanja's UL policy does Ljubomir need to collect?

Options:

A.

The investment vehicle of the policy's CSV.

B.

The adjusted cost basis (ACB) and surrender charges of the policy's CSV.

C.

The dividends and paid-up additions.

D.

The premiums upon renewal.

Question 5

Jasper owns TeleVida, a successful production company with over 50 employees. He wants to expand the company by opening an office in another province. Jasper needs to take out a $500,000 20-year loan to make this expansion happen. However, he wants to make sure that if hedies while there’s an outstanding balance on the loan, the balance will be paid in full by the insurance company.

Options:

A.

20-year decreasing term life insurance.

B.

20-year term life insurance.

C.

Term-100 life insurance policy.

D.

Universal life insurance policy.

Question 6

Jasper is the sole breadwinner in his family. His wife Stephanie has chosen to dedicate all of her time to raising their 3 young children. Luckily, Jasper earns a monthly after-tax income of $25,000 working as a family doctor in the local clinic. Jasper meets with his insurance agent Odda to purchase a life insurance policy that will ensure his family will be able to continue toenjoy their current lifestyle in the event of his death. If his average tax rate is 40% and the investment return is 4%, how much life insurance should Jasper purchase based on the income replacement approach?

Options:

A.

$625,000

B.

$1,041,666

C.

$7,500,000

D.

$12,500,000

Question 7

Maxine meets with Toshiko, an insurance agent for United Life, to purchase a $10 million universal life insurance policy. Once United Life reviews Maxine's file, they agree to insure her for $3 million. United Life then contacts Extra Life Company, who agrees to insure Maxine forthe additional $7 million. Toshiko asks his supervisor Bob how the death benefit will be paid to Maxine's beneficiary when she dies.

Options:

A.

United Life and Extra Life will each directly pay the beneficiary.

B.

Extra Life will issue a cheque for $10 million.

C.

United will issue a cheque for $10 million.

D.

The full death benefit will be paid by Assuris.

Question 8

Edna is a 62-year-old widow living in Quebec. She meets with Yolanda, her insurance agent. Ednaworked part-time her whole life as a seamstress and has no savings. Her husband Donald had been working as a greeter at the local box store until his death 2 months ago at the age of 67. Since his passing, Edna has been struggling financially. She would like to know which of the following organizations will immediately pay her a benefit?

Options:

A.

Workers' Compensation.

B.

Old Age Security (OAS) allowance for surviving spouse.

C.

Canada Pension Plan (CPP) survivor benefits.

D.

She will not receive any benefit.

Question 9

Three years ago, Douglas purchased a whole life insurance policy with numerous supplementary benefits and riders. Today, he meets with his doctor who informs him that he has late-stage colon cancer and has only a few months to live. Even with surgery, his chances of survival are low. Douglas calls his insurance agent, Penny, to ask her what he should do to obtain a benefit immediately.

Options:

A.

Dread disease benefit.

B.

Terminal illness benefit.

C.

Policy loan.

D.

Policy withdrawal.

Question 10

Svetlana is a 45-year-old single mother with two children: Georgi 17; and Ingrid 13. The children's father, Vladimir, has a serious gambling problem and only visits them sporadically. Vladimir's younger brother Sergei, on the other hand, is a dependable and helpful uncle who helps Svetlana regularly with the children. Svetlana meets with Robert, an insurance agent to review her life insurance needs because she wants to make sure that her children are taken care of if she were to die prematurely. Robert suggests that she purchase a $200,000 policy. Who should she name as a beneficiary?

Options:

A.

Georgi and Ingrid but name Vladimir as a trustee.

B.

Georgi and Ingrid but name Sergei as a trustee.

C.

Sergei

D.

Vladimir

Question 11

Francis owns a $250,000 insurance policy with an accidental death and dismemberment (AD&D) rider. Francis calls his insurance agent Andrew to inform him that he permanently lost the use of his right hand. He explains to Andrew that his brother shot him when he broke into his brother’s house to recover a gold watch that was rightfully his. Francis wants to know how much he will receive from his AD&D rider.

Options:

A.

Francis will receive a benefit of $165,000.

B.

Francis will receive a benefit of $187,500.

C.

Francis will receive a benefit of $250,000.

D.

Francis will not receive any benefit.

Question 12

Joseph, a retired jeweler, meets with Larry, an insurance agent with Summit Life Co., to review Joseph's life insurance needs. Joseph has made it clear in his will that upon his death, his son will inherit his collection of diamond necklaces, valued at $1.8 million.

What type of asset is Joseph's diamond necklace collection considered to be?

Options:

A.

Liquid asset.

B.

Investment asset.

C.

Fixed asset.

D.

Pension asset.

Question 13

Larissa is a 65-year-old retired marketing executive. She is single and has no dependents. Larissa accepted a generous retirement package from her employer five years ago and used her early retirement cash bonus to consolidate her financial affairs. She paid off mortgages on both her principal residence (a condo) and her vacation cottage. The fair market value (FMV) of the real estate increased significantly over the years. She named her sister Natalya as the sole beneficiary of her estate. In addition to the two properties, Larissa's estate includes a registered retirementsavings plan (RRSP) and shares of Apple Inc. that she purchased in her tax-free savings account (TFSA) 10 years ago. If Larissa were to pass away today, which of her assets would be fully taxable on her final income tax return?

Options:

A.

The condo.

B.

The cottage.

C.

The TFSA.

D.

The RRSP.

Question 14

Bea is a married 65-year-old woman applying for a life insurance policy. She meets with Stanley, her insurance agent, to review her insurance needs. Stanley inquires if Bea has started receiving Old Age Security (OAS) and Canada Pension Plan (CPP) benefits. Why is it important for Stanley to know this?

Options:

A.

These funds are taxable and may increase her need for life insurance.

B.

Her life insurance needs may decrease if she is retired.

C.

Her spouse may be eligible for survivor benefits upon her death.

D.

To calculate her retirement income.

Question 15

Dr. Kumar owns a 10-year term life insurance policy with a level death benefit of $500,000 issued by Expert Health & Life Inc. The policy is renewable, convertible to age 70, and contains no additional riders. Dr. Kumar is the life insured. She is single, has no dependents, and her estate is named as the policy’s beneficiary. The current premiums are $365 per year, based on standard health, non-smoker rates. As the policy is due to renew in a few months, Dr. Kumar meets with Kavya, an insurance agent referred to her by a mutual friend. Kavya reviews all of the information presented above, but notices a missing detail.

What additional information about Dr. Kumar's policy does Kavya need to complete her review?

Options:

A.

The policy conversion age.

B.

The policy death benefit amount at renewal.

C.

The policy cash surrender value (CSV).

D.

The policy premiums upon renewal.

Question 16

Aaliyah is a 37-year-old account manager at a large pharmaceutical company. She earns $300,000 a year plus bonuses. She meets with Theo, an insurance agent, to review her life insurance needs. Theo deduces that Aaliyah needs a $250,000 universal life (UL) insurance policy. Aaliyah agrees but states that she wants to keep her premiums low. Which of the following UL death benefit options would BEST suit her needs?

Options:

A.

Level death benefit.

B.

Level death benefit plus account value.

C.

Level death benefit plus cumulative premiums.

D.

Indexed death benefit.

Question 17

Laraine wants to purchase an Individual Variable Insurance Contract (IVIC) because of the death benefit guarantee as she has been ill. She has decided on a segregated fund which has, as its underlying asset, units of a mutual fund that invests in North American common shares. Her insurance agent, Jeffrey, wants her to understand key issues before she completes and signs the application. What should Jeffrey do?

Options:

A.

Provide her with the prospectus issued for the underlying mutual fund units.

B.

Provide her with the summary information folder for the segregated fund.

C.

Tell her she has a 10-day "free look" to review the contract.

D.

Tell her she must complete a medical questionnaire which will be attached to the application.

Question 18

Xander fills out a life insurance application to purchase a $75,000 policy. The policy is accepted by the insurer and delivered to him on March 3. He pays the first month’s premium upon receipt of the policy. Unfortunately, on March 9, Xander loses his job and decides that he no longer wants the policy. What will be the consequence of this cancellation?

Options:

A.

Xander's policy will be cancelled, and he will receive a full premium refund.

B.

Xander's policy will be cancelled, but he will not receive any premium refund.

C.

Xander will be obligated to reinstate the policy once he finds new employment.

D.

Xander will not be allowed to cancel the policy because he already accepted it.

Question 19

Dale meets with his last appointment of a busy workday. He is helping his client Larry fill out a disability insurance claim form. Larry suffered a heart attack a week ago and is at home recuperating. Larry will be unable to work for the next 6 months and needs the benefits as soon as possible to cover his expenses. The at-home appointment takes a little longer than scheduled and Dale finds himself rushing to his son’s big hockey tournament. In his haste, he puts Larry’s form in his briefcase and subsequently forgets to submit the form. Which responsibility did Dale breach?

Options:

A.

Integrity

B.

Competence

C.

Disclosure

D.

Duty of care

Question 20

Brian gives his lawyer Dave $200,000 that will be used as a down payment to purchase a condo. Brian received these funds from his mother’s life insurance death benefit. The money is deposited into Dave’s trust account. Unbeknownst to Brian, Dave is going through financialhardship. If Dave files for bankruptcy while Brian's funds are still in his trust account, can the bankruptcy trustee seize the funds?

Options:

A.

Yes, because the account is in Dave’s name.

B.

Yes, because life insurance benefits, once paid out, are seizable.

C.

No, because the money does not belong to Dave.

D.

No, because trust accounts are protected from seizure by creditors.

Question 21

Last week, at a dinner party, Dario, an insurance agent, met Andrew, a successful businessperson with a net worth of over $10 million. Dario spent the evening following Andrew around, telling him how he could help him manage his finances. The day after the meeting, Dario sent a fruit basket to Andrew's office. Every day since, Dario has been calling and urging Andrew to meet with him and take advantage of his services and insurance products.

Which duties and obligations did Dario break?

Options:

A.

Duties and obligations towards the public

B.

Duties and obligations towards clients

C.

Duties and obligations towards other representatives, firms, independent partnerships, insurers and financial institutions

D.

Duties and obligations towards the profession

Question 22

Jackson, a new life insurance agent, is planning to promote a group insurance plan to small businesses in the area. After some research, he is able to locate a list of small business contact information online. The list contains office hours, phone numbers, as well as the office addresses. He prints off the list and prepares marketing material pertaining to group insurance and mails it to each of the small businesses. Jackson’s business plan is to call the businesses one by one 14 days after the marketing material has been mailed. What should Jackson be aware of to comply with the usual business solicitation practice?

Options:

A.

Jackson’s business solicitation practice is in full compliance.

B.

Jackson’s business solicitation practice is in conflict with the Personal Information Protection and Electronic Documents Act.

C.

Jackson should make sure the businesses are not on the National Do Not Call List.

D.

Jackson should make sure to obtain consent from the businesses in order to comply with Canadian Anti-Spam Legislation.

Question 23

Mordecai's life insurance lapsed four years after the policy was issued because he failed to make premium payments. The insurer reinstated the policy several months later when he made the required payments and provided the medical and financial information the insurer required. Twelve months later, Mordecai commits suicide and his beneficiaries ask Larry, his insurance agent, whether the claim will be paid. What should Larry tell the beneficiaries?

Options:

A.

The claim will be paid, because the incontestability clause ended two years after the policy was issued.

B.

The claim will be paid, because paying the death benefit would be consistent with public order and community standards.

C.

The claim will be rejected, because the suicide exclusion begins with the date the insurer reinstates the policy.

D.

The claim will be rejected, because Mordecai's poor mental health was, in all likelihood, a preexisting condition.

Question 24

Candace, an insurance agent, met with her client Rebecca on March 15th to complete a life insurance application form. Rebecca applied for a T-10 $200,000 life insurance policy, she told Candace that she will wait for her policy to be accepted before making a premium payment. On April 10th, the application was accepted by the insurance company and Candace promptly called Rebecca to give her the good news. Candace delivered the policy to Rebecca on April 15th during the meeting, Rebecca gave Candace a cheque to cover her first premium and a void cheque to cover subsequent premium payments. Candace submitted the cheques to her manager on April 21st. When did Rebecca’s policy come into force?

Options:

A.

March 15th

B.

April 10th

C.

April 15th

D.

April 21st

Question 25

Abishola purchases segregated funds from her insurance agent Bob. Before finalizing the transaction, she tells Bob that she will need the funds in a few months to make a down payment on a condo. Later, when Abishola calls to withdraw her funds, Bob informs her that she will incur a fee for withdrawing her funds prematurely. Abishola complains to Bob, and then to Bob's supervisor, without receiving a satisfactory response. To which organization can Abishola escalate her complaint?

Options:

A.

Office of the Privacy Commissioner of Canada.

B.

Assuris.

C.

Canadian Council of Insurance Regulators.

D.

OmbudService for Life and Health Insurance.

Question 26

Cecilia, a licensed life insurance agent, delivers a life insurance policy to her client Tony, a newly landed immigrant. Tony would like to pay the policy using the pre-authorized monthly payment method. However, he does not have a bank account in Canada yet and doubts he could find the time to open one in the next few days. Cecilia offers to open a savings account for him, but Tony is unsure whether she is licensed to do that. What should Cecilia tell Tony to reassure him that she can open a savings account on his behalf?

Options:

A.

That licensed life insurance agents are authorized to sell bank products.

B.

That no license is required to act as a deposit broker.

C.

That she can open a savings account for him with no additional license because she delivered the life insurance policy to him beforehand.

D.

That she can open a savings account for him with no additional license so long as the initial deposit is less than $100,000.

Question 27

Bernadette, a 27-year-old single woman, earns $78,000 annually as a production assistant. She meets with Howard, her insurance agent, to purchase an accidental death and dismemberment insurance contract. Bernadette fills out the application form, the application is accepted, and the effective date is the date of acceptance of the application. Why is the effective date of Bernadette’s policy the same as the date of acceptance?

Options:

A.

She has a low-risk profession.

B.

She is a woman.

C.

She is in her twenties.

D.

There is no medical underwriting.

Question 28

Edward and Shirley initiated a whole life insurance application for their daughter Christine when she was 15 years of age. As Christine was a student with limited income at the time, the agent set Edward and Shirley jointly as owning and paying the premiums of this policy. Edward was designated beneficiary. Who is the policyholder?

Options:

A.

Christine, as she is the life insured.

B.

Edward, as he is the designated beneficiary.

C.

Edward and Shirley, as they are paying the premiums.

D.

Edward and Shirley, as they are designated owners of the policy.

Question 29

Barry, a life insurance agent, is meeting his client Diane who came to Canada 26 years ago. Diane is turning 60 years old and is considering purchasing a non-registered life annuity to supplement her retirement income. Barry presented the quote to her and it was quickly accepted. During the application process, he recorded Diane’s contact information, used her Social Insurance card to ascertain her identity, and collected a cheque of $120,000 from a joint account. The names written on the cheque were Diane and Geoffrey. Diane explained that this was a joint account with her brother. What should Barry do to comply with FINTRAC’s guidelines regarding ascertaining identity?

Options:

A.

Complete a third-party form because it involves her brother as well.

B.

Report this transaction to FINTRAC because it exceeds $10,000.

C.

Use another ID to ascertain her identity, because the Social Insurance card is prohibited.

D.

Nothing, because there is no suspicious activity involved.

Question 30

After working nine years as an insurance agent, Jamie decides to make a change in her life and go back to school. A colleague she used to work with on personal health insurance congratulatesher and tells her that he will pay her a flat fee for every health insurance referral she makes to him, as long as the referral results in a sale. What could be said about this referral arrangement?

Options:

A.

It is allowed, because Jamie used to be a licensed agent herself.

B.

It is allowed, provided the persons being referred are aware of the arrangement.

C.

It is not allowed, because Jamie’s earnings are contingent upon the agent’s sales.

D.

It is not allowed, because Jamie earns a flat fee for each prospect referred.

Question 31

Sergei meets with his insurance agent Nikita to purchase a $50,000 critical illness policy. Nikita explains that to apply for the policy Sergei would have to answer a series of personal questions about his finances, health, and lifestyle. Sergei is uncomfortable giving Nikita such detailed personal information. Nikita reassures Sergei by telling him that the insurer must follow stringent rules about how they can collect and handle this information. Which organization legislates privacy statutes pertaining to insurance companies?

Options:

A.

Personal Information Protection and Electronic Documents Act (PIPEDA)

B.

Privacy Act

C.

Human rights legislation

D.

Criminal Code

Question 32

Harris is the father of Aden, Charlie, and Edmond. They are turning 29, 26, and 24 this year respectively. Harris purchased a life insurance policy with Aden as the life insured, Charlie as the successor owner, and Edmond as co-owner of the policy. He also named his wife, Becky, as the irrevocable beneficiary. Years have passed and the life insurance accumulated sufficient cash value. Harris is working out of town most of the time and none of the family members can get hold of him. One day, Harris encounters a car accident in another country and becomesunconscious. Becky and the children decide to cancel the policy and remit the cash value to Harris’s hospital. Which party can execute the intended transaction?

Options:

A.

Edmond and Aden.

B.

Edmond and Becky.

C.

Charlie and Aden.

D.

Charlie and Becky.

Question 33

A few months ago, Urmish filed a complaint to the Autorité des marchés financiers (AMF) about the services he received from his insurance agent, Jaba. The complaint was heard by the discipline committee, and Jaba was found guilty and ordered to pay a $10,000 fine. Jaba is upset and does not agree with the verdict. She would like to appeal the verdict.

Which of the following statements is CORRECT?

Options:

A.

A decision made by the discipline committee may be appealed to the Chambre de la sécurité financière (CSF).

B.

A decision made by the discipline committee may be appealed to the Court of Quebec.

C.

A decision made by the discipline committee may be appealed to the AMF.

D.

A decision made by the discipline committee cannot be appealed.

Question 34

Insurance of persons advisor Somalia is careful to comply with the standards and regulations when she meets with potential clients. Under no circumstances would she want them to feel aggrieved or not respected. She makes sure to know their rights. Which legislation does Somalia not have to worry about?

Options:

A.

An Act respecting the distribution of financial products and services (Distribution Act)

B.

An Act respecting the protection of personal information in the private sector (APPIPS)

C.

The Quebec Charter of Human Rights and Freedoms

D.

The Insurers Act and the Regulation under the Act respecting insurance

Question 35

Justin decides to lease the personal vehicle of his friend Simon, who owns a window installation company. They agree on Justin having exclusive use of the vehicle in exchange for some renovations on Simon's house. What type of contract is this?

Options:

A.

A contract of adhesion, synallagmatic, gratuitous, and of successive performance

B.

A contract by mutual agreement, synallagmatic, onerous, and commutative

C.

A contract by mutual agreement, unilateral, onerous, and a consumer contract

D.

A synallagmatic, commutative, onerous, and instantaneous performance contract

Question 36

Insurance of persons representative Véronique is meeting clients referred by an acquaintance for the first time. Observing some suspicious behaviours on their part, Véronique is thinking about reporting the transaction to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). Which behaviours are signs of suspicious transactions?

Options:

A.

The clients ask a lot of questions about internal controls and the amounts involved seem very high given their apparent financial situation

B.

The clients are in a hurry, the planned transaction is fairly simple, and they want to pay the amount due in cash

C.

The clients are in a hurry, do not seem interested in knowing the long-term benefits of the transaction, and want to pay the amount due in cash

D.

The clients seem interested in knowing the long-term benefits of the transaction, which is simple, and the amounts involved seem very high given their apparent financial situation

Question 37

Maryse, an insurance of persons representative, meets with Anita, an actress, to complete a life insurance proposal. Maryse asks her for proof of age and identity. Anita does not like giving out her personal information and asks Maryse if she really needs to ask for these documents. Under what legislation is Maryse able to ask for these documents?

Options:

A.

i) Charter of Rights and Freedoms and ii) Respecting the distribution of financial products and services (Distribution Act)

B.

ii) Respecting the distribution of financial products and services (Distribution Act) and iii) Act respecting the protection of personal information in the private sector (APPIPS)

C.

iii) Act respecting the protection of personal information in the private sector (APPIPS) and iv) Proceeds of Crime (Money Laundering) and Terrorist Financing Act

D.

iv) Proceeds of Crime (Money Laundering) and Terrorist Financing Act and v) The Insurers Act respecting insurance and the Regulation under the Act respecting insurance

Question 38

Insurer ABC analyzed the disability claim of Monique, who says she is going through a serious depression that is keeping her from being able to do her work. Unfortunately, the insurer believes that Monique is fit to work. She asked the insurer to revise her position but has received a final letter from the insurer refusing to pay her short-term disability benefits. What recourse does Monique have if she does not want to consult a lawyer just yet?

Options:

A.

Lodge a complaint with the Chambre de la sécurité financière and the syndic

B.

Lodge a complaint with the Office of the Superintendent of Financial Institutions

C.

Lodge a complaint with the OmbudService for Life & Health Insurance and the AMF

D.

Lodge a complaint with the Canadian Life and Health Insurance Association

Question 39

Melissa, a La Tranquillité representative, is meeting with a client who tells her about something that happened to one of her friends. While she was taking part in an outdoor weekend at Mont-Tremblant Park, a forest fire broke out and one of the participants was never found. The client isabout to take out life insurance with Melissa. She asks Melissa what would happen to her insurance capital in such a situation. What can Melissa tell the client?

Options:

A.

The insurer would pay the insurance face amount within 30 days of the claim

B.

The contract premiums would be reimbursed to the beneficiary because the contract would be null and void

C.

It would be impossible to pay the insurance face amount if the victim’s body is not found

D.

The beneficiary could receive the insurance face amount after a certain number of years and after receiving the judgment for the declaration of death

Question 40

Which organization provides protection for holders of segregated fund contracts in Canada if the insurer becomes insolvent?

Options:

A.

Canadian Deposit Insurance Corporation

B.

Canadian Insurance Services Regulatory Organizations

C.

Assuris

D.

OmbudService for Life & Health Insurance

Question 41

Alexandre, a financial security advisor, recently left FinCode Inc. because of an unresolved dispute with the company. He is continuing his career as an independent advisor. This week, he has an appointment with a client who tells him that he met with another FinCode Inc. employee. However, that employee has a disciplinary record at the CSF for fraudulently copying a signature on a form. Since the client does not work in insurance and the information is public knowledge, Alexandre provides him with some clarification regarding the other advisor’s case. How can Alexandre encourage the client to do business with him without denigrating his competitor?

Options:

A.

By telling the client to always check an advisor’s record with the CSF

B.

By informing the client of his recent departure from FinCode Inc. owing to an unresolved dispute

C.

By emphasizing his unique approach that sets him apart from his competitors

D.

By talking about his experience with the other advisor when they worked for the same firm

Question 42

Ming-Na is a McGill University graduate interested in pursuing a career as an insurance of persons representative. She wants to know which piece of legislation sets out the definition and role of insurance of persons representatives.

Which of the options below is CORRECT?

Options:

A.

The Insurers Act.

B.

The Distribution Act.

C.

The Act respecting insurance.

D.

The Act respecting prescription drug insurance.

Question 43

President and sole shareholder of the Velos Tourisque company, Paul employs 50 people. Maryse, his financial security advisor, advises him to have his company take out life insurance on him. Who will be the parties to the contract?

Options:

A.

Paul will be the policyholder, Velos Tourisque will be the insured and the beneficiary

B.

Velos Tourisque will be the policyholder and the insured; Paul, as the shareholder, can designate the beneficiary

C.

Paul will be the policyholder and insured; Velos Tourisque will be the beneficiary

D.

Velos Tourisque will be the policyholder and beneficiary; Paul will be the insured

Question 44

Claudie’s mother has been the policyholder and beneficiary of an insurance policy on the life of Claudie since she was five years of age. Claudie is now the mother of a three-month-old boy. Claudie would like for Marc-André, her de facto spouse, to be the beneficiary of the policy. What steps need to be taken in order for this to happen?

Options:

A.

As the policyholder, Claudie’s mother must make a written request for a change of beneficiary and designate Marc-André

B.

As the beneficiary, Claudie’s mother must make a written request for a change of beneficiary and designate Marc-André

C.

As the insured, Claudie must make a written request for a change of beneficiary and designateMarc-André

D.

As the insured, Claudie must make a written request for a change of policyholder and designate Marc-André

Question 45

Vasu, an insurance agent, meets with Francine, his new client. Francine wants to purchase a disability insurance policy. Vasu helps her complete the application form. In the process, he collects all the required medical and lifestyle information on his client and wonders what he must do with the information he collected.

Which of the following options is CORRECT?

Options:

A.

Vasu must send a copy of the medical and lifestyle-related information to the insurer, his supervisor, and his client, and must keep a copy in his file.

B.

Vasu must send a copy of the medical and lifestyle-related information to the insurer, his supervisor, and keep a copy in his file.

C.

Vasu must send a copy of the medical and lifestyle-related information to the insurer and keep a copy in his file.

D.

Vasu must send a copy of the medical and lifestyle-related information to the insurer only, and he cannot keep a copy in his file.

Question 46

Paulette earns a modest income working as a delivery driver for FastFlowers Inc. in Quebec. The florist company has over 80 employees, 20 of whom are delivery drivers. The employees benefit from a group short- and long-term disability plan. One morning, while delivering flowers, Paulette's truck is struck by a bus. Paulette is taken to the hospital where a doctor deems that she will be unable to work for at least 4 months. Paulette contacts Jade, the human resources manager, to ask her who will pay her disability benefits.

Which of the following answers is CORRECT?

Options:

A.

Employment insurance (EI).

B.

Her group insurance.

C.

Société de l'assurance automobile du Québec (SAAQ).

D.

Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST).

Question 47

A group of high school students visits Jacques, a financial security advisor, as part of Career Day. A student wants to know what an insurance contract is. What will Jacques answer?

Options:

A.

It is a contract of the utmost good faith, in general concluded by mutual agreement, onerous, and aleatory

B.

It is a contract in which an inaccurate statement by the client is inconsequential; it is in general a contract of adhesion, synallagmatic, and consensual

C.

It is a contract of the utmost good faith, in general a contract of adhesion, synallagmatic, and aleatory

D.

It is a contract in which an inaccurate statement by the client is inconsequential; it is a synallagmatic, consensual, and gratuitous contract

Question 48

Samya and Gary, who are both insurance representatives, are having lunch together. Gary has been very successful for several years and proposes a scheme to Samya to get insurance proposals signed for a fictional company they would create together. He believes that this system would make them millionaires in about ten years. Gary advises Samya to keep their conversation a secret. If Samya agrees to Gary’s proposal, what sanctions could she face?

Options:

A.

A sanction from the CSF’s discipline committee that could be a fine, suspension, or both

B.

Pursuant to the Distribution Act, penal proceedings with the Court of Quebec could result in a fine of up to $1,000,000

C.

Pursuant to the Criminal Code, sanctions could go as far as imprisonment

D.

Since liability insurance protects the consumer, the clients’ losses will be covered and thesanctions will be reduced based on real harm

Question 49

Vladimir is a new insurance agent with Family-Assure Inc. He and his supervisor Petros are reviewing the information collected during Vladimir's first meeting with Vanessa, a restaurant owner looking to add to her existing disability insurance (DI) coverage. Petros notices an overlap among sources, although the existing coverage appears adequate. Petros reminds Vladimir to explain to Vanessa how she would be impacted if she were to claim disability benefits.

What should Vladimir tell Vanessa?

Options:

A.

Her DI benefits may be scaled back accordingly.

B.

It is more prudent to leave current coverage in place regardless of the overlap.

C.

Overlapping among sources may result in longer waiting periods.

D.

The insurer may refuse payment due to the appearance of fraud.

Question 50

Cory is a recent college graduate who has just been hired by a marketing firm in an entry-level position. His employer group benefits only cover a short-term disability to a maximum of 119 days. He meets with an insurance agent to talk about disability coverage. To fully cover his salary, he would require a $3,000 monthly benefit. In reviewing options, he thinks that his ideal coverage of a 30-day waiting period and a “to age 65” benefit period comes at a cost that exceeds his budget. What recommendation should the insurance agent make to Cory regarding coverage?

Options:

A.

Extend the waiting period to reduce the monthly premium.

B.

Shorten the benefit period to reduce the monthly premium.

C.

Reduce the monthly benefit to reduce the monthly premium.

D.

Wait until his income has increased and he can afford the premium.

Question 51

On June 5, Karl completed an application for critical illness coverage and paid an annual premiumof $1,250. On June 25, the underwriter approved the policy under standard conditions and sent it to the agent, who received it on July 7. The agent contacted the client on August 8 and the date for delivery was set at August 10. On August 12, Karl learns that he will lose his job at the end of the month. As such, he decides to cancel the policy, returning it to the insurer on August 15. What is the rule governing Karl’s right to have his premium refunded?

Options:

A.

He is entitled to a refund, because the policy was returned within 10 days of delivery.

B.

He is not entitled to a refund, because the policy was approved more than 30 days ago.

C.

He is entitled to a refund, because the representative delivered the policy more than 10 days after its issuance.

D.

He is not entitled to a refund, because the application was signed more than 30 days ago.

Question 52

Vintage Style Inc. is a clothing company with 20 employees participating in its group retirement and group insurance plan. Premiums for the group insurance plan are calculated on previous claims. If the benefits paid are lower than anticipated, the premiums may decrease at renewal. However, if the benefits paid are higher than anticipated, the premiums payable may be subject to an increase.

Which of the following funding formulas does Vintage use in its group insurance plan?

Options:

A.

Non-refund accounting.

B.

Refund accounting.

C.

Administrative services only.

D.

Claims experience.

Question 53

Melanie is a psychologist. She has her own practice and two employees. In her free time, she loves to dance but also enjoys skydiving, which she does three or four times a year. She meets with Sophie, an insurance agent, because she would like to purchase disability insurance. What should Sophie tell her?

Options:

A.

That she cannot be insured because skydiving makes her an uninsurable risk.

B.

That she will receive a reduced benefit if she becomes disabled as a result of skydiving.

C.

That she can be insured but that her contract will probably contain a modification (such as rating the premium or imposing an exclusion) because skydiving makes her a non-standard insurable risk.

D.

That she can be insured without any other formality or modification because she doesn’t skydive often enough to affect her level of risk.

Question 54

Laekyn purchased an individual disability insurance policy 3 years ago from Awah, her insurance agent. Today, Awah receives a call from Laekyn, who says she is hospitalized following a suicide attempt. Laekyn says her doctor diagnosed her with bipolar disorder and expects she will be able to return to work in 3 months.

Will Awah be able to help Laekyn receive disability benefits?

Options:

A.

Yes, because the event occurred more than 2 years after the policy was purchased.

B.

Yes, because Laekyn contacted her as soon as she received her diagnosis.

C.

No, because the minimum waiting period on an individual disability policy is 90 days.

D.

No, because she is disabled due to a suicide attempt.

Question 55

Harper owns a disability insurance policy that will pay her a monthly benefit if she becomes unable to work. At the time she applied for the policy, Harper was a new graduate with an annual income of $60,000, and she qualified for a monthly benefit of $3,000. Instead of taking the maximum benefit, she focused on paying off her student loans and keeping her insurance premiums low. She elected to purchase a monthly benefit of $2,500 and add the future purchase option (FPO) rider for up to $500 a month of additional coverage. Now she is further along in her career, Harper earns $100,000 a year, and she meets with her insurance agent Trish to increase her coverage. Harper would like her new monthly benefit to be $5,000.

Which of the following statements about Harper’s coverage is TRUE?

Options:

A.

If Harper wants to increase her coverage, she will have to apply for an additional $2,500 of monthly benefit with full medical underwriting.

B.

Harper cannot apply to receive an additional $2,000 of coverage, but she can exercise the FPO and increase her monthly benefit by $500.

C.

Harper can exercise the FPO and increase her monthly benefit by $2,500.

D.

Harper can exercise the FPO, increase her monthly benefit by $500, and apply for an additional $2,000 of monthly benefit with full medical underwriting.

Question 56

Constantin is a 47-year-old marketing manager earning an annual salary of $175,000, who, together with his husband, recently purchased a house. A few years ago, Constantin was terminated from his previous position, and it took him two years to find similar employment in his field. The prolonged lack of income caused him to accumulate substantial debt. Today, after several years of sensible budgeting, the only debt remaining is his mortgage. He purchased disability and life insurance on the mortgage at the bank.

Given this information, what is Constantin's greatest financial risk?

Options:

A.

Loss of income.

B.

Lower standard of living.

C.

Unexpected expenses.

D.

Debt.

Question 57

Patricia is a laboratory technician who normally earns $4,000 a month. A few months ago, she injured her leg rollerblading and was unable to work for four months. Since she owns a disability insurance policy with a residual benefit option, she received $2,400 a month from the insurer. Now that she is recovered, her doctor has cleared her to slowly return to work. Since she cannot work her regular full-time hours, her pay has decreased to $3,000 a month.

How much will she receive from her residual benefit when she returns to work?

Options:

A.

$0

B.

$600

C.

$1,000

D.

$2,400

Question 58

Dominic suffers a heart attack on October 1 and dies a little over a month later, on November 7. At the time of his death, he owned a $150,000 critical illness (CI) insurance policy, purchased 10 years earlier. Dominic never failed to pay the $100 monthly premium. When he died, the insurer had not yet issued the benefit payment.

How will the CI benefit be treated?

Options:

A.

It will not be paid.

B.

It will be paid to Dominic’s next of kin.

C.

It will be payable to Dominic’s estate.

D.

Dominic’s estate will receive a return of premiums.

Question 59

Josephine visits her dentist in downtown Victoria, BC, to have a cavity filled. The procedure costs her $550 but the maximum fee for a standard filling, according to the provincial dental schedule, is $400. Josephine works for a company that offers employees group dental coverage with a yearly maximum of $1,000 and an 80% co-insurance factor.

How much will Josephine receive from the insurer for her procedure?

Options:

A.

$0

B.

$320

C.

$400

D.

$440

Question 60

Alex, aged 35, has worked for many years as a salesman in a small used car dealership. He earns $70,000 a year. He has no group insurance at work and no individual insurance. Single and without children, his priority is to save enough money to retire at age 60. He makes regular contributions to his RRSPs, in which he has accumulated $400,000. He owns a condo valued at $250,000 on which he has an uninsured mortgage of $150,000. What financial risk is Alex most exposed to?

Options:

A.

Inflation.

B.

Loss of income.

C.

Longevity.

D.

Drop in standard of living.

Question 61

Pat, a 30-year-old youth worker, meets with his life insurance agent to discuss disability insurancecoverage. After a thorough analysis of Pat’s needs, the agent recommends a policy with a $1,500 a month benefit (50% of Pat’s current salary) payable to age 65 after a 31-day waiting period. Pat has put enough money away to cover 6 months’ worth of expenses, if necessary, but he would prefer not to dip into his savings. He applies for the policy, with the expectation that the premium will be $75 a month. He already thinks this is pricey and would not want to pay any more than that. Some time later, underwriting informs the agent that the policy has been approved, but with a 125% premium rating due to Pat being overweight. Which one of the following options would make the most sense to reduce the premium to a level Pat would accept without compromising too much on his coverage?

Options:

A.

Extend the waiting period.

B.

Reduce the monthly benefit.

C.

Extend the benefit period.

D.

Have Pat reapply for coverage after losing the excess weight.

Question 62

Eloise has critical illness coverage through her group insurance plan at work. She is 54 years old, in excellent health, and is planning to retire soon. She meets with Sonia, her insurance agent, to plan her retirement and to make sure she will still be covered in the event of critical illness. To make sure she is not a burden on her family, Eloise would also like to receive monthly benefits in the event she is placed in an assisted living facility. What should Sonia tell her?

Options:

A.

That the critical illness coverage under her group plan is the least expensive and that the insurer will have to give her the option of converting it into individual insurance when she retires.

B.

That the critical illness coverage under her group plan will end when she retires and that she should consider purchasing individual coverage.

C.

That her critical illness coverage will end when she retires and that she should consider purchasing individual critical illness and long-term care insurance.

D.

That when she retires, she should purchase individual disability insurance, which would give herthe coverage required in the event of critical illness.

Question 63

Diane is an insurance agent working for Gamma Insurance Inc. who is responsible for coaching a newly licensed agent, Wick. Wick has questions about his role, and he would like to know how he should service his clients.

What should Diane tell Wick about what is expected of him?

Options:

A.

He must keep detailed notes about the services provided to clients.

B.

He must deliver to clients, newly issued policies within 30 days of acceptance.

C.

He must fill out the claim forms for his clients.

D.

He must contact his clients on a quarterly basis.

Question 64

Mauro works full-time for a small company that offers no benefits. He earns $40,000 a year. He has an individual disability insurance policy that would provide him with $2,000 a month, for a maximum of two years, after a waiting period of four months. This policy includes a partial and residual disability rider. Injured in an accident, Mauro is completely unable to work for nine months. After that, Mauro’s doctor advises him to start working two days a week for the next three months, after which Mauro should be able to resume working full-time. What monthly benefit will Mauro receive during the period he works part-time?

Options:

A.

$1,600

B.

$1,200

C.

$1,000

D.

$800

Question 65

Sebastian is a 44-year-old sales representative employed at Premier Aqua. He wants to take a year off to travel and relax. He has worked for the company for 25 years and accumulated $230,000 in adeferred profit sharing plan (DPSP). He would like to know if he can use some of the funds in his DPSP to fund his sabbatical.

Options:

A.

Yes, he can withdraw the funds if he wants to.

B.

Yes, he can withdraw the funds if he gets permission from his employer.

C.

No, the funds can only be transferred to a life income fund (LIF).

D.

No, the funds can only be transferred to a locked-in retirement account (LIRA).

Question 66

Dakota is the owner of Fresh Drapes, a home decoration company. She opened her business five years ago when she quit her day job, took out loans, and put all her life savings into opening her store. Her business is doing well, so she meets with Tanya, an insurance agent, to start investing for her retirement. After completing a thorough needs analysis, Tanya suggests that Dakota purchase segregated funds and name her husband as the beneficiary of the funds.

Which of the following offers the GREATEST benefit to Dakota by investing in segregated funds over other types of investments?

Options:

A.

Diversification

B.

Maturity and death benefit guarantees of 100%

C.

Professional management

D.

Creditor protection

Question 67

(Jerry, aged 63, is getting ready to retire. His pension statement shows contributions, investment choices, and performance data.

From among the following types of pension plans, which one was Jerry a member of?)

Options:

A.

Group life income fund.

B.

Defined benefit pension plan.

C.

Defined contribution pension plan.

D.

Deferred profit-sharing plan.

Question 68

Caleb meets with Miles, his insurance agent, to invest for his retirement. Caleb tells Miles that he will not need his funds for the next 25 years, he is comfortable with market fluctuations, and he would like a fund that mimics the S&P/TSX Composite index.

Which of the following funds will best suit Caleb's needs?

Options:

A.

Equity fund

B.

Target date fund

C.

Dividend fund

D.

Index fund

Question 69

Over the years, Agnes, a disciplined investor with a modest income, was able to save over $140,000 in an accumulation annuity. She plans on using the funds in a few years to travel the world and enjoy life while she is still healthy.

Which of the following statements about her annuity is TRUE?

Options:

A.

The annuity permits both withdrawals, subject to minimum and maximum amounts, and surrender.

B.

A surrender can only be made at specific times.

C.

An accumulation annuity is not flexible.

D.

A market value adjustment will be charged by the insurer each time she withdraws her funds.

Question 70

Owen meets with his insurance agent, Rachel, to review his investments. Owen is interested in segregated funds. In particular, he wants to know more about the reset feature.

What should Rachel tell Owen about resetting his funds?

Options:

A.

All segregated funds offer a reset feature.

B.

The reset feature may be automatic.

C.

There is no additional cost for a fund that provides a reset feature.

D.

The reset feature can be used if the market value increases or decreases.

Question 71

Kimeni meets with Orion, an insurance agent, to purchase segregated funds. After assessing Kimeni's needs, Orion suggests an index segregated fund. Kimeni agrees to invest $5,000 in the fund now and $200 every month.

With relation to this transaction, which of the following options is CORRECT about the Fund Facts document?

Options:

A.

Orion must deliver the document to Kimeni within 3 days after the purchase.

B.

Kimeni must acknowledge that he received the document.

C.

Orion can only deliver the document to Kimeni electronically.

D.

It is Kimeni’s responsibility to ask for the document.

Question 72

(Anthony, 26, wants to invest $500 but be able to cash it in anytime without fees and wants capital protection.

What investment should the insurance agent recommend?)

Options:

A.

An IVIC consisting of a growth fund with a 100% maturity guarantee.

B.

An IVIC consisting of a bond fund with a deferred sales charge.

C.

A redeemable guaranteed investment certificate.

D.

A market-linked guaranteed investment certificate.

Question 73

(At 60 years of age, Pierre recently retired for health reasons: he suffers from leukemia and is only expected to live three or four more years, according to his oncologist. A friend advised Pierre to purchase an annuity with his RRSP, as he has no immediate family to leave money to and wants a guaranteed monthly payout.

What type of annuity would be best suited for Pierre?)

Options:

A.

A term annuity.

B.

A life annuity.

C.

An enhanced annuity.

D.

A deferred annuity.

Question 74

(Kara's uncle recently passed away, leaving her an inheritance. Since Kara does not hold any investment account and is not sure what to do with this unexpected influx of money, her cousin referred her to his own financial advisor.

What information should the advisor first seek to obtain from Kara to begin developing an investment strategy that meets her needs?)

Options:

A.

The rate of return Kara wants for her investment.

B.

Whether Kara would like to duplicate what her cousin has.

C.

Who Kara wants to list as beneficiary.

D.

How liquid Kara needs her investment to be.

Question 75

(Matthew, 40 years old, is leaving his employer (XYZ Corp) and has $100,000 in a group RRSP.

What should Shawn, the advisor, do?)

Options:

A.

Provide Matthew with forms to transfer his group RRSP holdings to an individual RRSP.

B.

Calculate the commuted value of Matthew’s group RRSP account and arrange transfer to the DPSP.

C.

Arrange for the transfer of the cash value of Matthew’s group RRSP to the group TFSA.

D.

Arrange for the transfer of Matthew’s group RRSP to his wife’s group RRSP.

Question 76

(Arthur's assets include a home worth $744,000, savings of $41,000, and a whole life insurance policy with a death benefit of $300,000 and a cash value of $196,000. His liabilities include a $150,000 reverse mortgage and $2,090 income tax owed.

What is Arthur's net worth?)

Options:

A.

$1,082,910

B.

$932,910

C.

$828,910

D.

$678,910

Question 77

(Philippe, age 50, has been a widower for six months. He inherited the money in his wife's pension fund, which he transferred to a LIRA. He also received a $150,000 life insurance benefit. Philippe works for a private firm as an IT analyst and earns $80,000 a year. He would like to retire at age 60.

What income sources will be available to Philippe if he retires at age 60?)

Options:

A.

CPP/QPP, the GIC and the RRSP.

B.

The LIRA, the GIC and the RRSP.

C.

The LIRA, the GIS and the RRSP.

D.

OAS, the GIC and the RRSP.

Question 78

(Gregory and Vanessa married at an early age and had three children, who are now in their forties: Eve, Rick and Max. When the couple retired five years ago, they purchased a joint life annuity. They also had a will drawn up naming the three children as equal beneficiaries of their estate. The will specifies that Eve will act as executor of the estate.

Last week, Gregory and Vanessa both died in a car accident.

Who could make a death claim as regards the annuity?)

Options:

A.

Eve

B.

Rick and Max

C.

Eve, Rick and Max

D.

No claim can be made

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Total 262 questions