A few users have been noticing ongoing degradation of performance in a VDI environment A technician checks the environment and discovers the shared VM is experiencing maximum CPU utilization Which of the following will the technician MOST likely configure to resolve the issue?
Ann, a technician, is examining a video projector that consistently produces a very dim image. Ann tries to adjust the brightness, but it does not resolve the issue. Which of the following actions will MOST likely fix the issue?
A customer wants to experiment with software development in a sandbox environment. The customer calls the help desk for advice on preparing the workstation to run a couple instances of Linux development machines with the current OS running on the host. Which of the following components should the help desk verify FIRST before the customer begins configuring the environment? (Select TWO).
A technician is researching a cloud solution for a customer. The customer is deploying a new software and business concept and is unsure of the necessary specifications. The technician suggests starting with the default hardware requirements but using a solution that has seamless provisioning to account for growth. Which of the following cloud computing technologies is the technician recommending?
A user is presenting from a tablet at a conference and has had it plugged in the entire time, but the battery level is at 15% capacity The user forgot the tablet's power adapter at home and borrowed an adapter for a similar but smaller tablet from a coworker Which of the following is the MOST likely cause of the issue?
Ann, a user, recently dropped her laptop. Since then, an error message stating the HDD is failing has been displaying on screen. Ann brings the device in for repair and tells the technician she does not have a recent backup of her data. The technician determines a replacement HDD is necessary. Additionally. Ann wants to upgrade the OS and the RAM. Which of the following should the technician perform BEFORE replacing any parts on the laptop? (Select TWO).
Which of the following is a data transfer standard that transfers 16 bits of data at a time to hard disks?
A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.
The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.
INSTRUCTIONS
Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components accordingly
There are 3 steps and the simulation starts on step 1.
Which of the following cloud computing concepts provides the ability to scale services as needed to accommodate changes?
Which of the following server types should be used to process outside authentication requests?
Which of the following mobile devices offers the BEST viewing display in direct sunlight?
A small office needs full WiFi coverage of its entire work floor, and the IT staff is aware a single broadcasting device will not be sufficient. Which of the following types of hardware would BEST meet the
requirement?
A technician is troubleshooting a PC that will not boot. The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor. The technician opens the case and notices several capacitors appear swollen. Which of the following is the MOST likely reason why the PC will not boot?
A technician needs to determine why a PC reboots after a short period of use. The technician installs a hardware monitoring application as part of the troubleshooting process. Which of the following is the MOST likely cause of the issue?
A laptop is used aboard an aircraft that experiences frequent turbulence and a variety of extreme temperatures. Which of the following should a technician install to prevent data loss given the environment?
A technician has arrived on site to repair a printer that is experiencing following issues:
• The paper output has colored dust on it
• The printed images are faded and have lines
• The printer jams constantly
The technician has cleared the paper path and rebooted the computer several times to clear any jams but it is still displaying an error message. Which of the following is the BEST way to resolve these issues?
A user’s laptop is making a loud clicking noise, and the battery life is shorter than expected. Which of the following storage options would a technician MOST likely install to address the user's issues?
A technician needs to implement BitLocker on workstations at an organization The technician must verify that all existing workstations meet the minimum requirements to support BitLocker natively without additional hardware Which of the following is required?
A technician is installing a pair of 7.2K rpm hard drives into a NAS unit. Which of the following will provide the HIGHEST levels of performance for the setup?
Which of the following allows several VMs to run on a single host?
Which of the following cloud computing technologies is used by enterprises to give employees access to individual Windows-based line-of-business applications on tablets, phones thin clients and other devices?
A datacenter analyst is building a server configuration for a client, and it must be designed so that memory corruption and errors are minimized. Which of the following types of RAM would be the MOST appropriate for this system?
A technician is adding LTE-based connectivity to a laptop. The laptop has the following slots available:
•OneSoDIMM slot
• One SATA III slot
• One mini PCIe slot
• One microsD card slot
Which of the following should the technician install to complete this task?
A high-end workstation is operating as expected, but two of the four SATA drives are displaying solid fault lights Which of the following is the MOST likely reason for this issue?
Which of the following special function keys is MOST likely to be used when configuring a laptop for a presentation?
An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users.
Which of the following would BEST prevent this waste?
A technician needs to secure and optimize traffic on a local network by separating client workstations from web servers. The technician only has administrative permissions on the Layer 2 switch to which all of the devices are connected. Which of the following should the technician complete to accomplish this goal?
A user cannot connect a mobile device to the Internet via WiFi when at home, but WiFi on the mobile device works fine when the user is at the office. The user recently installed a new router at home and used the same SSID from the old router to set up the new router. Which of the following MOST likely describes the issue with the device?
An end user contacts the help desk to report that a monitor is only displaying a green screen. A technician replaces the monitor with a used one, but this only resolves the issue for a short period of time. Which of the following should the technician replace NEXT?
A technician is replacing the LCD panel in a laptop. Which of the following components is MOST likely to be damaged accidentally during the repair?
A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available. Which of the following configurations would the technician MOST likely select?
A customer asks a technician to help set up a specialized computing system for video editing.
Which of the following should the technician install on the workstation to BEST meet the customer’s specifications? (Choose two.)
Laura, a customer, has instructed you to configure her home office wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following.
Wireless Name: HomeWiFi
Shared Key: CompTIA
Router Password: Secure$1
Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
Smartphone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11
INSTRUCTIONS
Configure Laura’s wireless network using the network adapter window.
If at any time you would like to bring back the initial state of the situation, please click the Reset All button.
A customer’s workstation will not boot A technician runs diagnostics on the system and discovers it is set up in a RAID 0 configuration, and a single SATA hard drive failed. The system was set up for Performance. Once repaired the customer request redundancy be built into the system and an increase in performance. Which of the following describes how the technician should set up the new RAID configuration?
The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.
INSTRUCTIONS
Using the available tools, resolve the connectivity issues.
After troubleshooting the issue, verify a successful connection.
If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.
During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded.
Which of the following tools should the technician use to verify this has been completed?
Multiple users report that the network printer, which is connected through the print server, is not printing.
Which of the following should a technician do FIRST to remedy this situation?
A user is having a problem with printing a specific document type.
The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints.
Which of the following should a technician do FIRST in troubleshooting the problem?
A user receives the following error message when powering on a computer:
Hard drive cannot be found.
A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive. The user cannot authenticate at the login screen Which of the following would BEST explain the causes of the problem? (Select TWO)
A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take?
A projector’s image begins to flicker during a presentation. The laptop display does not produce this issue.
When a technician changes the resolution on the laptop, the issue persists. Which of the following is the NEXT step the technician should take?
Which of the following devices performs forwarding decisions based on MAC addresses?
A technician is hired to install network cable in a crawl space running the length of a hallway. To do so without a fire code violation, which of the following types of cable should the technician run?
A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.
Which of the following steps should the technician take to address these issues? (Choose two.)
A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO).
An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?
Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP.
Which of the following should the technician check NEXT?
A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?
Which of the following channels would commonly be used on an 802.11 wireless network?
A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done NEXT?
Which of the following BEST describes the purpose of an IPv4 subnet mask?
An engineer is working at a remote site that does not have Internet access. Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?
A user is connected to a docking station with an optical drive and is trying to back up personal files to removable media, but is encountering write errors. Which of the following is MOST likely cause of the errors?
A customer recently moved a high-end graphics card from a known-working computer to a different computer. The computer works without issue when viewing email and web pages or when using certain applications. However, when a game with high-end graphics requirements is opened, the program will run for a few minutes before the computer shuts down. Which of the following is MOST likely causing the problem?
A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.
Which of the following commands will MOST likely resolve the issue?
The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:
A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor.
Which of the following is the BEST way to proceed?
A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company’s corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair.
Which of the following should the technician do NEXT?
A technician is installing and configuring a storage array on a Windows server .There are four disk slots available, and the only requirement is that the RAID array survives the loss of two drives. Which of the following RAID levels should be used?
An end user’s laptop has a USB mouse connected. The user removes the USB mouse to pack up at the end of the work day. Before shutting down, the user tries to check a document but finds the built-in peripherals no longer work. Which of the following would BEST resolve this issue?
Which of the following network types is used to provide network connectivity between remote branch offices?
Which ~of the following connectors would be found on an ATX power supply?
A computer has a static address configured and is able to connect to resources on the same VlAN but is unable to access resources on other VLANs Which of the following should be configured to allow this communication?
A user notices a crushing sound coming from a multifunction printer. The user investigates and notices several pages printed off center and some of the pages did not print. A technician arrives to troubleshoot and notices the MFP has several warnings. Which of the following steps should the technician take to resolve the issues? (Select TWO)
Users all over campus are calling the help desk to report issues connecting to the Internet. The help desk follows a script to ask questions about their issues. All the users answer the questions similarly A help desk technician confirms no environmental changes have taken place and is currently looking through multiple system and application logs. Which of the following steps in the troubleshooting methodology is the technician currently performing?
A technician has been asked to find a productivity application that will store data in a single-tenant environment Which of the following cloud models should the technician recommend?
While on a business trip, an employee's laptop battery is draining more quickly than usual. The employee is using a 4G connection to work remotely. Which of the following battery-consuming features should the employee configure temporarily to conserve the MOST battery life and continue to work as usual?
Which of the following frequencies is used to provide 802.11n wireless connectivity in smaller ranges with less probability of Interference?
Which of the following is the standard number of pins on an ATX connector that connects from the PSU to the motherboard?
Ann. a user, asks a technician to configure her mobile phone for various sync capabilities. Ann wants to use her work email account on the phone everywhere she goes. She also would like the ability to connect her phone to her work vehicle for audio. Which of the following technologies would BEST meet Ann’s needs? (Select TWO).
During a remodel of an auditorium a second projector was added. The first protector was rotated so the image is duplicated on another section of the front wall Both projectors are connected to the switch through a VGA splitter After the move users report the images on the second projector are normal but images on the first projector are skewed Which of the following would correct the issue?
Which of the following channels would MOST likely be used by a 2.4GHz WAP to reduce the possibility of a channel overlap issue? (Select TWO),
A computer freezes shortly after loading the operating system. A technician inspects the computer and obtains the following diagnostic information:
Which of the following should the technician investigate further?
An inkjet printer shows a print-head quality problem. The user replaces the print head, and then the printer is online and indicates no errors. Users then report text documents print fine, but color charts are not correct. Which of the following should be checked FIRST?
A technician is troubleshooting disrupted Internet connectivity in a small business environment with a perimeter firewall a domain controller managed switches and several access points. After running an ipconfig command on the affected workstations the technician observes an APIPA address being assigned. Which of the following should the technician perform FRST When troubleshooting the issue?
A user calls the help desk to report a network printer that will not print The technician knows this printer is shared from a print server Which of the following should the technician do FIRST to resolve the issue?
A technician is upgrading the storage on an Android tablet. The technician installs a new microSD card, but the tablet does not show any additional storage is available for use. Which of the following is the MOST likely cause of the unavailable storage?
A technician purchases several monitors that are equipped with all modem video connectors. The technician wants to daisy chain these monitors together to extend the desktop of the OS. Which of the following cables would the
technician MOST likely use to accomplish this?
A user is working on a Windows laptop in a conference room that has connectivity to a large-screen TV The user attempts to connect to the TV using HDMI and VGA cables, but video does not display on the TV Which of the following is the MOST likely cause of the issue?
Which of the following is typically used for monitoring?
Which of the following devices passes traffic between two different subnets?
A development team is assigned to use Mac OS computers but will require the Windows OS for additional software testing. Which of the following would be the EASIEST and MOST effective way to run both operating systems at the same time?
A user's workstation no longer boots A technician arrives and confirms the workstation will not boot, and while troubleshooting notices a burning smell coming from the chassis of the workstation The technician replaces the power cable and tries to boot again, but the smell returns and the machine does not boot Which of the following components MOST likely needs to be replaced?
A technician is concerned that a newly pulled Cat 5e run is longer than recommended by specification. Which of the following tools should the technician use to measure the length of the run?
A customer asks a technician to determine the specifications for new office workstations. Which of the following should the technician consider FIRST?
A technician installed a new printer for a client and successfully printed a test page. The next day. the customer reports there are garbled characters on printed pages. The technician questions the user and discovers OS updates were applied overnight. Which of the following should the technician check NEXT to troubleshoot the issue?
Which of the following is the BEST example of rapid elasticity In cloud computing?
Which of the following is a type of reversible connector?
A technician Is Implementing a solution that will allow a new vendor to manage some network-connected machines remotely. The vendor Mo needs access to files on an Internal file server. The only way the vendor will access the corporate network is through a single external-facing machine. Which of the following should the technician perform to complete the solution?
A technician recently installed a new router. Since the installation was completed, a user's PC loses network connectivity when another user's PC comes online. Which of the following commands are BEST for the technician to run to resolve this issue? (Select TWO).
A user needs to set up a cloud environment that can scale up quickly based on resource utilization. Which of the following does the user need to configure?
Users report they have to select the output tray at the printer, even though the correct tray is selected in the print dialog.
Which of the following should a technician perform FIRST to attempt to solve the problem?
A laser primer is consistently having Issues picking up paper from me tray as the print is initiated. There are no problems with print quality. Which of the following parts should be replaced FIRST?
A client needs to upgrade the hard drive on a laptop and would like one that is fast and has drop protection. Which of the following is the BEST option for the client?
A developer wants to add a Windows 10 64-bit VM with the minimum system requirements to a virtual host workstation. The virtual host is running Windows Server 2008 R2 and has 24GB of RAM, a 1TB hard drive, and
a Gigabit Ethernet NIC with Cat 5e cabling. The current configuration of VMs is as follows:
* Windows 7 VM with 4GB RAM and 200GB HDD
* Linux VM with 16GB RAM and 200GB HDD
* Linux VM with 2GB RAM and 100GB HDD
Which of the following should the technician recommend to the developer FIRST?
Which of the following connector types can be plugged into a device both right-side up and upside down?
Joe. an office manager, Is concerned about printing and electrical costs. He requires all staff members to shut down their computers when away from their desks. He also wants to limit printer use to only times when he Is at his desk. Which of the following should Joe do lo enforce this restriction? (Select TWO).
Which of the following devices would enable a VLAN user to communicate with a user in another VLAN?
A technician starts a recently built desktop PC for the first lime, and the fans power on. However, the PC does not POST, and nothing displays on the monitor. Which of the following should the technician do NEXT to troubleshoot the issue?
Which of the following is the minimum category cable that supports 1000Mbps speed?
A user is given a new tablet. When using the touch screen, the user reports the cursor highlights and selects items unintentionally. The issue does not happen when using an external mouse.
Which of the following should the technician do FIRST to resolve this issue?
An executive assistant needs a new computer, and it must have the following features
• Very small footprint and minimal power use
• Automatic backup
• Option to rapidly increase memory and available resources
• Ability to print and access network and cloud resources
Which of the following computer types would BEST meet these requirements?
A user wants to do weekly full-system backups on a laptop while minimizing the time required to perform the task. Which of the following would be BEST to use?
A developer has configured a new web application on a workstation using client-side virtualization. Despite working locally on the developer’s PC, other users on the network are not able to access the application.
Which of the following network configurations should the virtual machine be configured for to allow other users to access the application?
A technician is upgrading a user’s smartphone and wants to move all of the applications and contact information quickly to the new device.
Which of the following connection types would work BEST to do this?
A customer purchased a device that can perform routing tasks, firewall tasks, deep packet inspection, and antivirus scanning. Which of the following devices did the customer purchase?
A user is unable to print to a printer on the network. When a technician runs the ping command, the technician receives a response. However, the hostname is correct when the technician runs the nslookup command. Which of the following BEST describes the issue the technician is seeing?
Which of the following makes it possible to use an IP phone without needing an AC adapter?
An office worker tries to save a large spreadsheet, but it takes much longer than normal. The worker notifies the network administrator of the noticeable degradation on the network shared drive. The administrator successfully pings the server and ensures it is online. The administrator also notes one red light and one green light displaying on the server's array. Which of the following should be the administrator's NEXT step?
A customer wants to store archived data on inexpensive optical media that will then be placed in a safe. According to the customer, each runoff of data will be between 2GB and 3GB. Which of the following devices does a technician need to install for the customer?
Which of the following wireless standards provides the HIGHEST bandwidth?
Virtual machines hosted in the cloud that are used by developers to code applications are an example of:
A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast.
Which of the following should the IT department do to improve the ability to attend video conferences without interruption?