VMware 5V0-62.22 Exam With Confidence Using Practice Dumps

The log file that should be viewed is On the Device Services Server \Logs\Services\InterrogatorQueueService.log. InterrogatorQueueService.log is a log file that records the profile samples from devices and updates them in the Workspace ONE UEM console. Profile samples are data that show the status and details of profiles installed on devices. If profile status on multiple devices is not updating, it could indicate that there is a problem with InterrogatorQueueService configuration, connectivity, or performance. The administrator should view and analyze the InterrogatorQueueService.log file to identify and troubleshoot the issue.

Enable verbose logging for the ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as SMTP (Email Relay) server. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If the SMTP integration test connection fails, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue.

The most likely cause of this issue is that the users that failed to synchronize have two or more globally unique identifiers. The globally unique identifier (GUID) is a unique value that identifies each user account in Active Directory2. If a user account has more than one GUID, it will cause a conflict when synchronizing with Workspace ONE UEM and prevent the user from enrolling their devices3. The administrator should check and resolve any duplicate GUIDs in Active Directory.