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5V0-62.22 Exam Dumps : VMware Workspace ONE 21.X UEM Troubleshooting Specialist

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VMware Workspace ONE 21.X UEM Troubleshooting Specialist Questions and Answers

Question 1

A company uses Secure Email Gateway to provide email access to its mobile devices and uses Exchange 20VT6 as its email infrastructure.

Today the VMware Workspace ONE UEM administrator received a report that all newly enrolled devices (iOS and Android) were unable to receive email After speaking with some end users, the administrator found previously enrolled devices were still able to receive email on their mobile devices. The users who reported this issue are able to access their email through Outlook Web Access (OWA) on their computers.

Which statement describes the possible root cause of this issue?

Options:

A.

The Secure Email Gateway server is unable to connect to the Exchange server.

B.

The Exchange 2016 client access server cluster sporadically refuses to connect (HTTP 500)

C.

There is an email compliance policy restricting email access to only Android devices.

D.

The Secure Email Gateway is unable to update policy with VMware Workspace ONE UEM API

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Question 2

Which three actions can be enabled for users to self-manage devices through the Self-Service Portal? (Choose three.)

Options:

A.

Generate Targeted Log

B.

Upload SMIME Certificate

C.

Sync Device

D.

Launch VMware Assist Session

E.

Clear Administrator Passcode

F.

Clear Passcode

Question 3

Refer to the exhibit.

A VMware Workspace ONE administrator made changes to the Secure Email Gateway in the VMware Workspace ONE UEM console When validating the new settings, the test connection fails

Which statement describes the root cause of this issue?

Options:

A.

The outbound proxy host, port, username, and password values are missing.

B.

The protocol https: // is missing in the Secure Email Gateway hostname value

C.

The Secure Email Gateway configuration does not have a valid SSL certificate.

D.

The protocol https: // is missing in the API server URL value.