5V0-62.22 Exam Dumps : VMware Workspace ONE 21.X UEM Troubleshooting Specialist

 The most likely cause of this issue is that the application installation file is corrupted. A corrupted file may cause the application installation to fail or abort on the devices4. The administrator should verify the integrity of the application installation file and upload a new file if needed.

The possible root cause of this issue is that the Secure Email Gateway server is unable to connect to the Exchange server. This could be due to network issues, firewall settings, or authentication problems. If the Secure Email Gateway server cannot communicate with the Exchange server, it will not be able to deliver email to the newly enrolled devices. The previously enrolled devices may still be able to receive email because they have cached credentials or sessions with the Exchange server. The users who reported this issue are able to access their email through OWA on their computers because OWA does not rely on the Secure Email Gateway server.

Enable verbose logging for the ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as SMTP (Email Relay) server. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If the SMTP integration test connection fails, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue.