Salesforce Identity-and-Access-Management-Architect Exam With Confidence Using Practice Dumps

Building an integration that performs a remote call-in to theSalesforce SOAP or REST API is the best way to provision Salesforce users as soon as they are approved in the helpdesk application. The API allows creating and updating user records with the approved profiles and permission sets. The other options are either not suitable or not sufficient for this use case. References: User SOAP API Developer Guide, User REST API Developer Guide

 The users do not have the correct permission set assigned to them is the most likely cause of the issue. A connected app is a framework that enables an externalapplication to integrate with Salesforce using APIs and standard protocols, such as SAML, OAuth, and OpenID Connect1. Connected apps use these protocols to authorize, authenticate, and provide single sign-on (SSO) for external apps1. To access a connected app, users must have the appropriate permissions assignedto them, either through their profile or a permission set2. If the users do not have the required permissions, they will receive an error message when they try to access the connected app. The use of high assurance sessions are required for the connected app is not a validoption, as high assurance sessions are related to multi-factor authentication (MFA), not connected apps3. The connected app setting “All users may self-authorize” is enabled is not a cause of the issue, but a possible solution. This setting allows users to access the connected app without pre-approval from an administrator4. The Salesforce administrators have revoked the OAuth authorizationis not a likely cause of the issue, as OAuth authorization is granted by the users, not the administrators5. Revoking OAuth authorization would also affect all users, not just a group of them.

According to the Salesforce documentation3, contactless user feature allows creating users without contact information, such as email address or phone number. This reduces the overhead of managing customers and partners who don’t need or want to provide their contact information. However, if a contactless user is upgraded to a Community license, a contact record is automatically created and linked to the user record, but not associated with an account. This can impact the architecture of NTO’s Customer 360 Platform, as they may need to associate contacts with accounts for reporting or other purposes.