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Salesforce B2C-Solution-Architect Exam With Confidence Using Practice Dumps

Exam Code:
B2C-Solution-Architect
Exam Name:
Salesforce Certified B2C Solution Architect Arch-302 Exam
Certification:
Vendor:
Questions:
152
Last Updated:
Oct 17, 2026
Exam Status:
Stable
Salesforce B2C-Solution-Architect

B2C-Solution-Architect: Architect Exams Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified B2C Solution Architect Arch-302 Exam Questions and Answers

Question 1

Universal Containers (UC) Is planning a campaign for its newly-launched product categories. They have already run similar campaigns in the past and want to cross-sell this new product to their existing customers. To achieve this, they are creating customer group segments using its e-commerce strategies while adhering to the current customer's compliance preferences for previous campaigns.

Which two products should a Solution Architect include in the architecture to meet UC's needs?

Options:

A.

Marketing Cloud and B2C Commerce

B.

Marketing Cloud and Service Cloud

C.

Marketing Cloud and Sales Cloud

D.

Service Cloud and B2C Commerce

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Question 2

Which two considerations should the Solution Architect keep in mind while designing the solution for OOBO?

Choose 2 answers

Options:

A.

Every REST call between B2C Commerce and Service Cloud counts towards API governor limits.

B.

The OOBO shopping experience requires that Salesforce service agent users authenticate against the B2C Commerce environment before creating the shopping session.

C.

Middleware, like Mulesoft, must be used to ensure the security and uptime of the integration between B2C Commerce and Service Cloud.

D.

The Service Agent cannot order on behalf of the customer if the customer is offline.

Question 3

An organization currently has separate teams supporting Service Cloud, Marketing Cloud, store operations with a point-of-sale solution, and eCommerce with Commerce Cloud. Each business unit has their own key performance indicators (KPIs) but the organization is struggling to understand the big picture and improve customer engagement with the brand.

In which two ways would Salesforce CDP help in this scenario?

Choose 2 answers

Options:

A.

It creates one Individual record that replaces the system-specific records in other products, creating a unified view of the customer.

B.

It provides cross-channel analytics using pre-built, native dashboards and charts within the unified profile.

C.

It ingests customer data from each system and uses matching rules to find records representing the same person, uniting them under a Unified Individual.

D.

It can power experiences through other channels like Marketing Cloud Engagement by activating customer segments.