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Salesforce B2C-Solution-Architect Exam With Confidence Using Practice Dumps

Exam Code:
B2C-Solution-Architect
Exam Name:
Salesforce Certified B2C Solution Architect (Arch-302)
Certification:
Architect Exams
Vendor:
Salesforce
Questions:
152
Last Updated:
Apr 16, 2026
Exam Status:
Stable
Salesforce B2C-Solution-Architect

B2C-Solution-Architect: Architect Exams Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified B2C Solution Architect (Arch-302) Questions and Answers

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Question 1

Universal Containers has been using Service Cloud and recently decided to implement Marketing Cloud. There are many data quality issues in Service Cloud like duplicates and incomplete email addresses. They want to use Marketing Cloud to send personalized communications.

Which two recommendations should a Solution Architect make when suggesting a migration strategy from an existing Service Cloud implementation to a new Marketing Cloud one?

Choose 2 answers

Options:

A.

Fix the data quality issues in Service Cloud before migrating to Marketing Cloud.

B.

Use Customer Data Platform (CDP) to synchronize data between Service Cloud and Marketing Cloud.

C.

Map Contact, Lead, and Account objects within Marketing Cloud to enable personalization.

D.

Build a custom connector between Service Cloud and Marketing Cloud that will remove the duplicates.

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Question 2

A financial services firm with many high net-worth individuals Is about to implement Service Cloud, Marketing Cloud, and Salesforce Platform. Given the nature of the individuals, they are often required to adhere to financial regulations and civil procedures in regards to their data. This often requires restricting their data processing.

Given that requirement, what are three considerations the financial services firm should be aware of when limiting data processing across these clouds?

Choose 3 answers

Options:

A.

Removing a data processing restricted contact within Marketing Cloud requires removing the restriction first before removing the contact

B.

Consider deleting all of the customer data in order to adhere to the requirements.

C.

Restricting data within Service Cloud requires contacting a Service Cloud account representative.

D.

Export relevant customer data on Salesforce Platform so it is retained first before deleting or providing any data.

E.

Restricting data within Marketing Cloud requires contacting a Marketing Cloud account representative.

Question 3

A luxury retailer is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for being open with their customers when it comes to their customers' purchases. For example, if a customer asks for a record of their recent purchases, they provide it very quickly within their stores. They would like this to reflect in their online presence as well.

Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to providing customers access to their own data?

Choose 2 answers

Options:

A.

Use the Contact Data Portability report in Marketing Cloud to create a report containing subscriber data related to a single contact.

B.

Use the Customer Data Snapshots report in Commerce Cloud to create a report containing purchaser data related to a single customer.

C.

Use the Contact Data Snapshots report in Commerce Cloud to create a report containing purchaser data related to a single contact.

D.

Use the Customer Data Portability report in Marketing Cloud to create a report containing subscriber data related to a single customer.

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