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Salesforce B2C-Solution-Architect Exam With Confidence Using Practice Dumps

Exam Code:
B2C-Solution-Architect
Exam Name:
Salesforce Certified B2C Solution Architect Arch-302 Exam
Certification:
Vendor:
Questions:
152
Last Updated:
Aug 28, 2026
Exam Status:
Stable
Salesforce B2C-Solution-Architect

B2C-Solution-Architect: Architect Exams Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified B2C Solution Architect Arch-302 Exam Questions and Answers

Question 1

A company had strong new-customer growth for the year but has noticed that lifetime value has been declining. They want to run automated re-engagement campaigns with customers who made purchases in the last 24 months but are unsure of where to start. They have Service Cloud, Marketing Cloud, and B2C Commerce implemented and recently began using Tableau CRM (formerly Einstein Analytics).

Which two recommendations should a Solution Architect provide to the company to improve the success of the automated campaign? Choose 2 answers

Options:

A.

Configure Einstein Retargeting Recommendations in Marketing Cloud to automate segment generation for Journey Builder

B.

Use SMS as a channel due to its significantly higher engagement rate as compared to email

C.

Generate personalized coupon codes in B2C Commerce and send them through Marketing Cloud to be able to effectively track impact of campaigns

D.

Consider using Einstein Discovery to generate a retargeting score representing likelihood to purchase in the next three months

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Question 2

Northern Trail Outfitters (NTO) wants to integrate its product information management (PIM) system with B2C Commerce so shopping experiences can be relevant, personalized, and seamless across channels. They need the ability to search for product deltas in the PIM system and reflect those changes in B2C Commerce on a scheduled basis. The Solution Architect recommends using MuleSoft Accelerator for B2C Commerce for this integration.

Which two benefits should the Solution Architect highlight about API-led connectivity while implementing the MuleSoft accelerator for B2C Commerce?

Choose 2 answers

Options:

A.

It enables self-service and an increase in productivity through reusable microservices and APIs.

B.

It lets the business quickly integrate different systems without involving IT.

C.

It offers a template-driven approach for development.

D.

It enforces a distributed approach and allows for the creation of Experience APIs, Data APIs, and System APIs.

Question 3

A luxury retailer is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for being open with their customers when it comes to their customers' purchases. For example, if a customer asks for a record of their recent purchases, they provide it very quickly within their stores. They would like this to reflect in their online presence as well.

Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to providing customers access to their own data?

Choose 2 answers

Options:

A.

Use the Contact Data Portability report in Marketing Cloud to create a report containing subscriber data related to a single contact.

B.

Use the Customer Data Snapshots report in Commerce Cloud to create a report containing purchaser data related to a single customer.

C.

Use the Contact Data Snapshots report in Commerce Cloud to create a report containing purchaser data related to a single contact.

D.

Use the Customer Data Portability report in Marketing Cloud to create a report containing subscriber data related to a single customer.