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Salesforce B2C-Solution-Architect Exam With Confidence Using Practice Dumps

Exam Code:
B2C-Solution-Architect
Exam Name:
Salesforce Certified B2C Solution Architect Arch-302 Exam
Certification:
Architect Exams
Vendor:
Salesforce
Questions:
152
Last Updated:
Jun 8, 2026
Exam Status:
Stable
Salesforce B2C-Solution-Architect

B2C-Solution-Architect: Architect Exams Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified B2C Solution Architect Arch-302 Exam Questions and Answers

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Question 1

Universal Containers has been using Service Cloud and recently decided to implement Marketing Cloud. There are many data quality issues in Service Cloud like duplicates and incomplete email addresses. They want to use Marketing Cloud to send personalized communications.

Which two recommendations should a Solution Architect make when suggesting a migration strategy from an existing Service Cloud implementation to a new Marketing Cloud one?

Choose 2 answers

Options:

A.

Fix the data quality issues in Service Cloud before migrating to Marketing Cloud.

B.

Use Customer Data Platform (CDP) to synchronize data between Service Cloud and Marketing Cloud.

C.

Map Contact, Lead, and Account objects within Marketing Cloud to enable personalization.

D.

Build a custom connector between Service Cloud and Marketing Cloud that will remove the duplicates.

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Question 2

A company uses Service Cloud and B2C Commerce and now wants to enable the ‘Order on Behalf of functionality on its storefront.

Which two actions should a Solution Architect take to ensure agents can use the ‘Order on Behalf of’ functionality?

Choose 2 answers

Options:

A.

Apply the "Order on Behalf of permission set to Service Cloud users.

B.

Verify that the permissions for the B2C Commerce account support ‘Order on Behalf of’.

C.

Verify that agents have a user record in Service Cloud and an account created in B2C Commerce.

D.

Configure agents to use SSO between B2C Commerce and Service Cloud.

Question 3

A company, currently using B2C Commerce and Service Cloud, has recently purchased and integrated Salesforce Order Management into its order flow. One of the first projects the company would like to complete is to allow its customers to purchase online and pick up their order in the store.

What flow should a Solution Architect suggest to facilitate this request'

Options:

A.

B2C Commerce exports the order to Salesforce Order Management. Salesforce Order Management passes the order information to Service Cloud. Once the order is picked up by the customer, Service Cloud updates the final status in Salesforce Order Management.

B.

B2C Commerce exports the order to Service Cloud. Service Cloud passes the order information to Salesforce Order Management. Once the order is picked up by the customer, Salesforce Order Management updates the final status in Service Cloud.

C.

B2C Commerce exports the order to Salesforce Order Management. Salesforce Order Management passes the order information to Service Cloud. Once the order is picked up by the customer, Service Cloud sends the final status to B2C Commerce.

D.

B2C Commerce exports the order to Service Cloud and Salesforce Order Management at the same time. Once the order is picked up by the customer, Service Cloud sends the final status to Salesforce Order Management and B2C Commerce.

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