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Salesforce-Certified-Administrator Premium Exam Questions

Salesforce Certified Administrator Exam (SP23) Questions and Answers

Question 69

Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list

from the Account record. Sales users want to see Case created date and status while Customer Care

would like to see owner, status, and contact.

What should the administrator use to achieve this?

Options:

A.

Related Lookup Filters

B.

Compact Layout Editor

C.

Page Layout editor

D.

Search Layout Editor

Question 70

Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.

What should an administrator configure to provide these insights?

Options:

A.

Campaign Hierarchy.

B.

Campaign Influence

C.

Map Custom Lead Fields

D.

List Email Activities

Question 71

Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the

fields related to customer accounts and another page layout includes fields for partner accounts. The

administrator has assigned the customer account page layout to sales and support users and the partner

account layout to the partner management team.

What should the administrator configure to meet this requirement?

Options:

A.

Use a public group and a criteria-based sharing rule to share customer accounts with the partner

team.

B.

Add members of the partner management team to the default Account team for the customer

accounts.

C.

Grant create, read, edit and delete access to customer accounts on the partner team profile.

D.

Create one record type for customer accounts and one record type for partner accounts.

Question 72

An administrator Creates a custom text area field on the Account object and adds it to the service

team's page layout. The services team manager loves the addition of this field and wants it to appear

in the highlights panel so that the services reps can quickly find it when on the Account Page

How should the administrator accomplish this?

Options:

A.

Create a new page layout and a new section titled highlights panel.

B.

In the Account object manager, create a custom compact layout.

C.

From the page layout editor, drag the field to the highlights panel.

D.

Make the field required and move it to the top of the page.