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Salesforce-Certified-Administrator Exam Results

Salesforce Certified Administrator Exam (SP23) Questions and Answers

Question 9

What should an administrator use as an identifier when importing and updating records from a

separate financial system?

Options:

A.

Auto-Number field?

B.

External ID

C.

Rich text field

D.

Record ID

Question 10

An administrator at Universal Containers is reviewing current security settings in the company's

Salesforce org.

What Should the administrator do to prevent unauthorized access to Salesforce?

Options:

A.

Disable TLS requirements for sessions.

B.

Enable multi factor authentication

C.

Customize organization wide default

D.

Enable caching and autocomplete on login page

Question 11

Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed

lost.

How should an administrator configure this requirement?

Options:

A.

Select the requirement checkbox next to the loss reason field on the page layout.

B.

Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.

C.

Check the required checkbox on the Loss Reason field in Object Manger.

D.

Configure a workflow rule to display an error if Loss Reason is blank

Question 12

DreamHouse Realty regularly processes customer requests for warranty work and would like to

offer customers a self-serve option to generate cases.

Which two solutions should an administrator use to meet this request?

Choose 2 answers

Options:

A.

Web-to-Case

B.

Case Escalation

C.

Case Queues

D.

Email-to-Case