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Salesforce Certified Platform Administrator II Questions and Answers

Question 21

Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.

What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?

Options:

A.

The row count on a summary report grouped by account name

B.

A Cross Filter selecting opportunities with accounts

C.

A custom report type showing opportunities with accounts

D.

The Show Unique Count option on the account name column

Question 22

AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.

What approach should the administrator take to automate the renewal process7

Options:

A.

Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

B.

Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.

C.

Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.

D.

Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

Question 23

As part of their yearly audit, the compliance team at Cloud Kicks would like to track when a user's profile has been changed and who changed the data.

What should the administrator review to meet this requirement?

Options:

A.

Field History Tracking

B.

Setup Audit Trail

C.

Historical Trending

D.

Analytic Snapshot

Question 24

An administrator is Informed that an employee has Just resigned and needs all access removed Immediately. This user is the owner of 4,000 records and the sole recipient or 57 email alerts. Management will need at least a month to find a replacement. The email administrator has already revoked their email access.

What action should be taken to ensure the user's access is immediately revoked?

Options:

A.

Go into the user record and uncheck the Lightning User checkbox.

B.

Go into the user record and freeze the user.

C.

Go into the user record and set the login hours to None'.

D.

Go into the user record and delete the user,