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Pega Decisioning Consultant PEGAPCDC87V1 Book

Certified Pega Decisioning Consultant (PCDC) 87V1 Questions and Answers

Question 5

When a customer offered an action that they already accepted, this is because ______.

Options:

A.

The actions arc filtered based on eligibility

B.

There are no suppression rules defined

C.

The strategy is not customized to exclude previously accepted offers

D.

The customer intent was captured incorrectly

Question 6

A bank is currently sending promotional emails related to credit card offers to qualified customers. Now the bank wants to prevent overexposure to these offers. As a part of this effort, the bank wants to avoid sending the same promotional offer email for the next 60 days if the email was rejected twice by the customer in the last 30 days. How do you define the suppression rule for this contact policy?

Options:

A.

Suppress an action for 60 days if there are 2 rejects in any channel in the last 30 days

B.

Suppress a group of actions for 60 days if there are 2 rejects in the email channel in the last 30 days

C.

Suppress an action for 60 days if there are 2 rejects in the email channel in the last 30 days

D.

Suppress a group of actions for 60 days if there are 2 rejects in any channel in the last 30 days

Question 7

Reference module: Creating and understanding decision strategies

In a decision strategy, to use a customer property in an expression, you _____.

Options:

A.

define the property as a strategy property

B.

define the Customer page in Pages and Classes

C.

prefix the property with the keyword Customer

D.

use the property as defined without a prefix

Question 8

U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hubâ„¢.

What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?

Options:

A.

Only the action name and description

B.

Only relevant action details and its treatment details

C.

Only the image location

D.

Only the image location and its placement type