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Online Apple-Device-Support Questions Video

Apple Device Support Exam (SUP-2026) Questions and Answers

Question 37

ACME, Inc. ' s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.

Which feature MUST ACME ' S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

Options:

A.

eSIM Plan Transfer

B.

eSIM Quick Transfer

C.

eSIM Convert

D.

eSIM Carrier Transfer

Question 38

Scenario

You ' re using Migration Assistant to transfer your account named " Andre " from your current MacBook Pro to your new iMac. The iMac is already configured with an account also named " Andre. "

What happens with Migration Assistant if the account names are the same on both Mac computers?

Options:

A.

You need to manually rename your old account before proceeding with Migration Assistant.

B.

The account on the new iMac is automatically updated with the contents of the old account.

C.

On the new iMac, a new account is automatically created and named " Andre (1). "

D.

You ' re asked to either rename the old account or replace the one already on the iMac.

Question 39

You ' ve forgotten your login password or it ' s locked from too many failed attempts to log in.

What ' s the alternative method to unlock FileVault and reset your password?

Options:

A.

Create a new local recovery key.

B.

Use iCIoud Account Recovery.

C.

Call AppleCare to create a new account recovery key.

Question 40

What MUST you do before you reach the macOS Recovery options when your Mac with Apple silicon has FileVault or Activation Lock turned on?

Options:

A.

Access the Startup Security Utility and enter the administrator ' s six-digit passcode to unlock the system.

B.

Enter the FileVault recovery key, then select an administrator user account.

C.

Log in using the administrator ' s Apple ID and two-factor authentication.

D.

Select one of the displayed administrator accounts, then provide the account ' s password.