Apple Certified Support Professional Apple-Device-Support Exam Dumps

 FileVault is a feature that encrypts the data on your Mac’s startup disk, making it more secure. To unlock your Mac, you need to enter your account password or a recovery key. A recovery key is a 28-character code that is generated when you turn on FileVault. You can choose to store it in iCloud or write it down and keep it in a safe place. An iCloud account and password can also be used to reset your FileVault password, if you enabled this option when you turned on FileVault.  The other options, authenticator app, using a trusted device, and SMS verification code, are not valid ways to reset a FileVault password on a Mac.  References :  1  Use FileVault to encrypt the startup disk on your Mac - Apple Support  2  Reset a macOS User Password - Kandji  3  How to unlock your Mac with its Recovery Key and FileVault active - Macworld

If an app on your iPhone stops responding, closes unexpectedly, or won’t open, one of the possible solutions is to force the app to close and reopen the app. This can help clear any temporary issues that may cause the app to malfunction. To force the app to close, you need to swipe up from the bottom of the screen until all running app cards appear, then swipe up on the app card to quit the app. To reopen the app, you need to tap the app icon on the Home Screen or in the App Library. The other options are not recommended as the first steps to troubleshoot an unresponsive app, as they may have unwanted consequences or not address the root cause of the problem.

Deleting the app and redownloading it from the App Store may result in losing data that was stored in the app, and it may not fix the problem if the app is incompatible with your device or software version.

Resetting all settings will erase all your customized settings, such as network, privacy, accessibility, and general preferences, and restore them to the default values. This may not fix the problem if the app is corrupted or has a bug.

Restarting the device may help resolve some minor glitches, but it may not fix the problem if the app is conflicting with another app or service, or if the app needs an update.  References :

Apple Device Support Exam Prep Guide , page 9

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

According to the Apple Device Support Reference Materials, the steps to put an iPhone in recovery mode are:

Plug your iPhone in to your computer using your USB to Lightning cable 1 .

On a Mac with macOS Catalina or later, open the Finder.  On a Mac with macOS Mojave or earlier, or on a PC, open iTunes 1 .

Quickly press and release the Volume Up button, then quickly press and release the Volume Down button, and then press and hold the Side (or Power) button until the recovery mode screen pops up 1 2 .  It won’t happen instantly, so hang on for at least 15 seconds or so before you try it again 2 .

Locate your device on your computer and choose the option to Update or Restore 1 .

These steps apply to all iPhones manufactured since 2017, including iPhone 8 or later, iPhone SE (2nd and 3rd generations), and iPhone 12 or later 2 .  For older models, such as iPhone 7 or earlier, the steps may vary slightly 1 .  References :  1 :  If you can’t update or restore your iPhone or iPod touch - Apple Support   2 :  How to put your iPhone or iPad into recovery mode | iMore