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Salesforce Financial Services Cloud (FSC) Accredited Professional (AP) Exam (WI25) Questions and Answers

Question 21

How can the Salesforce Administrator make sure that highly sensitive Life Events or Business Milestones will not be shownuntil the event actually happened?

Options:

A.

Hide the Event or Milestone on the Events & Business Milestones Lightning Component page properties.

B.

Delete the value from the Event Type picklist on the Life Event Object or the Milestone type on the BusinessMilestone object

C.

Remove the Event or Milestone from the Lightning Component in the Developer Console.

D.

Life Events are part of the FSC managed package, therefore the Salesforce Admin must contact Salesforce Support to remove the Event from the Lightning Component.

Question 22

A financial services company has found that more than two-thirds of customer onboarding processes are manually done by client specialists, consuming large amounts of time and resulting in errors in the sales process. The company contacts a consultant to learn how to leverage Financial Services Cloud features to improve the current state.

What should the consultant consider from a customer onboarding perspective?

Options:

A.

If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Action Plan can be used to improve the current state.

B.

If the company struggles with the low effi^ency oftracking required documents for its customers and creating templates for ^ checklists. Discovery Framework is recorrU^ided to improve the current state.

C.

If the company struggles with the low efficiency of tracking required documents for its customersand creating templates for checklists, Action Plan is recommended to improve the current state.

D.

If the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Discovery Frameworkcan be used to improve the current state.

Question 23

A financial institution has custom security and visibility rules where certain users need to see specific records even though they are not typically engaged in that Account. This includes legal and compliance members who must be engaged for particular deals.

Which Financial Services Cloud capability provides the ability to accommodate this request?

Options:

A.

Compliant Data Sharing

B.

Custom Sharing»Rules

C.

Business Rules Engine

D.

Interaction Summaries

Question 24

What 2 considerations should the Salesforce Administrator review before implementing Flow for customer onboarding?

Options:

A.

Use Field Level Security on Milestones

B.

Flow for Financial Service Cloud is not available for the Individual Object Model.

C.

Flow Screen Input Components can only be used in Financial Service Cloud Flow Templates

D.

The Flow users require a Flow Permission Set License.