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Accredited Professional Certification Financial-Services-Cloud Syllabus Exam Questions Answers

Salesforce Financial Services Cloud (FSC) Accredited Professional (AP) exam Questions and Answers

Question 45

A new custom object has been created, and the records of this object will be created through integration with another system What should a consultant do to ensure the data is loading into the correct fields in Financial Services Cloud?

Options:

A.

Create a junction object between the external system and the new customer object where the data will reside

B.

Ensure custom metadata is configured and each custom metadata record details where the data will be sent

C.

Use a CSV file with the data created and use Data Loader to map to the correct field

D.

Utilize a field mapping file with the external system (allocation and the corresponding field in Salesforce

Question 46

A bank recently sold its wealth management division and wants to improve its customers’ digital experience. The bank engaged Salesforce Professional Services to upgrade its existing Salesforce CRM to Financial Services Cloud and deliver its Bank of the Future vision.

Which three expected outcomes can serve as return on investment (ROI) justifications to the bank's chief financial officer (CFO) and investment committee?

Options:

A.

Unify and improve team collaboration by sharing and managing customer leads and referrals across multiple lines of business at the bank to drive customers' financial needs and deepen client relationships.

B.

Deliver connected and personalized digital experiences to the bank's customers thanks to a 360-degree view of its customer data consolidating multiple customer databases and sources from diverse channels at the bank.

C.

Simplify the client onboarding process with proper tools to streamline customer discovery and internal reviews through renewal.

D.

Manage policy holder’s interactions with customer service agents intelligently through the underwriting process.

E.

Modernize client-advisor experiences from engagement to relationship management to effectively drive long-term, trusted relationships.

Question 47

How should developers configure customized nodes for display in Actionable Relationship Center (ARC)?

Options:

A.

Select Use FlexCard from the node Display tab to show the node in a FlexCar

B.

Reference the Lightning web component in the Display properties of the custom ARC relationship graph.

C.

Select OmniScript from the node Actions tab U^jhow the node in an OmniScript.

D.

Reference the FlexCard in the Display properties of the custom ARC relationship graph.

Question 48

How are identification documents, other assets, liabilities, goals, and revenue modeled, in an existing Financial Services Cloud org using the individual account model?

Options:

A.

An administrator is logged in to Data Loader with their own credentials to insert new Business Account records into their Salesforce environment. They forget to specify the Account Owner field in the import file.

B.

Assuming there are no other issues, what should happen when the administrator uploads the import file?

The Attachment object is used to represent other assets, liabilities, and goals. In the individual model, these attachments are related to the Account object.

C.

Custom obiects are used to represent other assets, liabilities, and goals. In the individual model, these objects are related to the Account oJ Nj.

D.

Document, Note, and Attachment objects are used to represent other assets, liabilities, and goals. In the individual model, these objects are related to the person account.