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The Management Mesh can only be built once the organizational governance and service management principles are understood. What else must also be developed before the Mesh is built?

Options:

Design specifications

Operational plans

Strategic plans

Tactical plans

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Question 2

What differentiates VeriSM™ from other IT service management approaches?

Options:

VeriSM™ differentiates IT from other service management practices.

VeriSM™ focuses on the corporate IT aspects in the organization.

VeriSM™ is a logical evolution to older IT service management practices.

VeriSM™ takes all organizational capabilities into account.

Question 3

Following the deployment of a new product or service, the service provider will provide ongoing support in its use to consumers.

Which element of the VeriSM™ model describes this provision of support?

Options:

Define

Produce

Provide

Respond

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VeriSM Foundation Questions and Answers

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CompTIA

Fortinet

Microsoft

Salesforce