The Management Mesh can only be built once the organizational governance and service management principles are understood. What else must also be developed before the Mesh is built?
What steps describe the high-level process for adapting the VeriSM™ model?
Following the deployment of a new product or service, the service provider will provide ongoing support in its use to consumers.
Which element of the VeriSM™ model describes this provision of support?
What differentiates VeriSM™ from other IT service management approaches?
New technology has led to changes within organizations.
Which is one of these changes?