PEGAPCBA87V1 Exam Dumps : Pega Certified Business Architect (PCBA) 87V1

To meet the requirement that all claims must be resolved within 30 days, you need to configure a service level on the case type. A service level on the case type defines a goal and deadline for resolving a case. You can also define actions to take when a case reaches or exceeds its goal or deadline, such as sending an email notification or escalating the urgency. The other options are either incorrect or irrelevant for this requirement. References:

These answers are correct because they achieve the behavior of creating a case ID only when the customer chooses to make changes to their membership. Temporary cases are cases that are not stored in the database until a Persist case step is reached in the case life cycle. This way, the case can be abandoned without creating any records or consuming any resources. References: (Module 4: Case Design)