Pegasystems Related Exams
PEGACSSA72V1 Exam

Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases. Which two options allow you to reduce the number of potential duplicate cases? (Choose Two)
You populate a data page with product information. The product information varies based on the Product ID. Which implementation maximizes reusability?
An organization uses a common process to address account inquiries from customers. Each division maintains its own workbaskets for processing account inquiries. Select the configuration that standardizes the process while ensuring that users in each division only see assignments appropriate to their division.