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PEGACSSA72V1 Exam Dumps : Certified Senior System Architect (CSSA) 72V1

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Certified Senior System Architect (CSSA) 72V1 Questions and Answers

Question 1

Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases. Which two options allow you to reduce the number of potential duplicate cases? (Choose Two)

Options:

A.

Increase the weights of the weighting conditions.

B.

Increase the weighting threshold.

C.

Decrease the weighting threshold.

D.

Decrease the weights of the weighting conditions.

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Question 2

You populate a data page with product information. The product information varies based on the Product ID. Which implementation maximizes reusability?

Options:

A.

Create a data page and report definition for each context. Use parameters to filter the results of the response data transform.

B.

Create a data page sourced with a report definition. Circumstance the report definition based on context.

C.

Create a data page sourced with a connector. Specialize the data page by class based on context.

D.

Create a data page sourced with a report definition. Us^ parameters to specify a filter condition to retrieve specific results based on context.

Question 3

An organization uses a common process to address account inquiries from customers. Each division maintains its own workbaskets for processing account inquiries. Select the configuration that standardizes the process while ensuring that users in each division only see assignments appropriate to their division.

Options:

A.

Use a skill-based router to route assignments to users in the appropriate division.

B.

Circumstance the flow based on the operator division to route assignments.

C.

Use a load-balanced router to route assignments to the appropriate division.

D.

Pass the workbasket name as a property reference using values on a data page.