PEGACSSA72V1 Exam Dumps : Certified Senior System Architect (CSSA) 72V1

Provide the customer service representative with a list of potential reasons the customer has called.

Provide problem-solving guidance for customer service representatives so every customer is treated consistently.

Identify why response rates for a campaign in a region are lower than the company average.

Reduce average handle time of each customer interaction to less than two minutes per incident.

Add logic to the pre-processing data transform to test if values were already initiated.

Do nothing. The pre-processing data transform is only called once for each assignment.

Make sure that the flow action does not have the highest likelihood since it will always be invoked.

Configure the data transform as post-processing instead of pre-processing.

Performance Profiler

Database Trace

System Management Application

Log Analyze