Pegasystems Related Exams
PEGACPSSA23V1 Exam
You want to create a new minor version of an application ruleset to add a new feature to your application. The new feature will be made available to users in a phased rollout.
How do you update the application to add the new ruleset version?
An assignment service-level agreement (SLA) is configured with the following details:
♦ Initial urgency: 20
♦ Assignment ready: Timed delay of 1 hour
♦ Goal: 5 hours and increase urgency by 10
♦ Deadline: 8 hours and increase urgency by 20
♦ Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment.
A class group is used to____________________.