PEGACPSSA23V1 Exam Dumps : Certified Pega Senior System Architect 23 Exam

The assignment urgency 6.5 hours after the case reaches the assignment with the given SLA configuration would be 95 (B). Here's the calculation: The initial urgency is 20. The case reaches the goal after 5 hours, adding 10 to the urgency, making it 30. Since the deadline is at 2 hours and has been exceeded by 4.5 hours, the urgency increases by 25, making it 55. Now, with the passed deadline events occurring every hour and increasing urgency by 5, after 1.5 hours, this would occur 1 additional time (since it's half an hour into the next hour), adding 5 to the urgency. Therefore, the total urgency after 6.5 hours is 20 (initial) + 10 (goal) + 25 (deadline) + 5 (passed deadline event) = 60. However, since the deadline urgency increase occurs at the 2-hour mark, the urgency would be 20 + 25 = 45 at 2 hours, and then after reaching the goal at 5 hours, additional 10 is added, making it 55, and then one passed deadline event adds 5 more, making the total 60. Since the deadline urgency is already accounted for at the 2-hour mark, it should not be added again after the goal. Therefore, the correct total urgency would be 20 (initial) + 10 (goal) + 25 (deadline) + 40 (8 passed deadline events) = 95.References: Pega Community documentation on SLAs and urgency calculation.

Pega Web Mashup is ideal for scenarios where minimal resources are available for updating the Pega Platform with each new release, as it allows external applications to embed Pega UI elements with minimal maintenance. Additionally, it's useful when users are expected to create cases, open assignments, and manage data privacy within an embedded Pega frame in an external web page. References: Pega Platform Help - Pega Web Mashup.

The initial urgency is set at 20. At 5 hours, the urgency increases by 10 (total 30). At 8 hours, the urgency increases by 20 (total 50). After the deadline, the urgency increases by 20 every 2 hours, up to a limit of 5 events. By 16 hours, all 5 events have occurred, adding 100 to the urgency, leading to a total urgency of 150 (initial 20 + goal 10 + deadline 20 + passed deadline 100). References: Pega Platform Help - Service Level Agreements.