PEGACPSA23V1 Exam Dumps : Certified Pega System Architect

The step name "Investigate Claim" most accurately describes the activity where the customer service agent reviews the details of a fraud complaint. This naming is clear and action-oriented, specifying what the agent is doing (investigating) and the subject of the investigation (the claim). It is preferred over options like "Claim Investigation" or "Investigate Fraud" because it follows the verb-noun format that is recommended for naming steps in Pega, where the verb denotes the action and the noun denotes the object of the action.

Data transforms in Pega are primarily used for setting property values and manipulating data as it moves from one context to another, which makes them ideal for tasks such as converting data types (e.g., from integer to text) and copying data from existing entities to create new instances (e.g., copying order details to a new case). Data transforms provide a powerful way to define how data should be processed and altered during the lifecycle of a case or data flow.

pyWorkPage is a central concept in Pega, serving as the primary page that contains all the data associated with a particular case as it is being created and processed:

D. pyWorkPage contains all the case data generated while creating and processing a case. This page acts as the primary clipboard page for a case, holding all data entered by the user, data generated by the system, and data that might be populated from other sources or data pages throughout the case lifecycle. It essentially serves as the working memory for the case instance.