PEGACPSA23V1 Exam Dumps : Certified Pega System Architect

In case management within Pega, when processing a parent case (P-l) with two child cases (C-l and C-2), the typical configuration requires that both child cases be resolved before the parent case can be resolved. This ensures that all related activities and requirements in the child cases are completed before the overall process (represented by the parent case) is considered complete. This approach is crucial for maintaining the integrity of the case processing lifecycle and ensuring that all necessary tasks are completed before concluding the parent case.

When diagnosing a problem with a calculated property value that is returning an unexpected result, the Trace tool in Pega is invaluable for investigating the issue without impacting application performance. Specifically, the use of Breakpoints and the Watch function can provide deep insights:

• A. Breakpoints: Allow you to pause the execution of the process at specific points, making it easier to examine the state and values of properties at those moments. This can help in identifying where in the process the unexpected value is being set or calculated.
• C. The Watch function: Enables you to monitor the values of specified properties as the process executes. This can be particularly useful for tracking how the value of the calculated property changes over time or at specific steps in the process, helping to pinpoint the cause of the unexpected result.

The Event monitor (B) and The Clipboard tool (D) are valuable features within Pega's diagnostic tools suite, but they serve different purposes. The Event monitor is more about tracking and analyzing system events, while The Clipboard tool is used for viewing and manipulating the current state of clipboard pages, not specifically designed for diagnosing problems with property calculations in the same direct manner as Breakpoints and the Watch function.

In a claims application where customers file home insurance claims and some claims may be investigated for fraud, it is efficient to create two separate case types: one for "Claim" and another for "Fraud Investigation." The Claim case type handles the standard process of filing and processing insurance claims, including the assessment of damages and coordination of payouts. The Fraud Investigation case type is used specifically to handle instances where claims might require additional scrutiny for potential fraudulent activity. This separation allows each case type to be optimized for its specific processes and requirements, enabling parallel processing and specialized handling where necessary.