PEGACPSA23V1 Exam Dumps : Certified Pega System Architect

In the context of creating a customer loyalty account where the customer's contact information is captured and displayed within the case, organizing and relating this data efficiently is key.

• B. An Embedded data field: This option allows the contact information (name, email, phone number, address) to be structured as part of the case data in a coherent and integrated manner. Embedding this information ensures it is directly associated with each loyalty account case, facilitating data management and access within the application's data model.

A Data reference field (A) links to data instances outside the case, which is not the primary requirement here. A Case reference field (C) is used for linking cases together, which does not apply to this scenario of capturing contact information. A Query field (D) is intended for retrieving data based on a query, which is not relevant for directly embedding and displaying entered contact information within a case.

For accommodating passengers traveling with service animals, efficiently capturing necessary information (type of animal, size, and medical information) is critical. This requirement is conditional, triggered only when a passenger declares travel with a service animal.

• A. Add a process to the case life cycle for service animal accommodation and apply a condition: This option allows for the integration of a dedicated process within the overall case life cycle specifically for gathering service animal information. The process is conditionally executed, based on whether the passenger has declared the need for service animal accommodation. This ensures that the additional information is requested only when relevant, keeping the case life cycle streamlined and focused.

Applying an optional action (B) offers flexibility but might not guarantee the collection of this information as part of the standard workflow. Configuring a separate stage (C) could unnecessarily segment the case life cycle, especially if service animal accommodation is a conditional step rather than a distinct phase. Creating a child case (D) for service animal accommodation could complicate case management, especially for a requirement that is inherently part of the main travel arrangement process rather than a standalone case.

Direct Capture of Objectives (DCO) in Pega is designed to enhance the accuracy and speed of application delivery. By capturing requirements directly within the development environment, DCO ensures that there is less miscommunication between business and IT teams, leading to more accurate representations of business requirements in the application. Furthermore, this method speeds up the development process by reducing the need to rework requirements and by allowing for a more agile response to changes.