Pegasystems Related Exams
PEGACPSA23V1 Exam
A customer wants to copy the contents of a previous order to their current order. What rule type do you use to copy the order contents?
A list report includes columns for purchase requests and regional cost centers. A manager wants there report to show the total number of purchase requests for each of the regional cost centers. How do you configure the report definition?
Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent.
* The customer service agent may request additional information from the customer.
* The merchant is notified and given 15 days to dispute the fraud claim.
* If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted totheiraccount. How do you name the step where the agent investigates the claim for fraud?