Pegasystems Related Exams
PEGACPSA23V1 Exam

You want operators in two separate units to be able to perform work routed to either un it. Which configuration supports this requirement?
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does assignment urgency impact the deadline and passed deadline intervals?
An online sales application supports both laptop and mobile devices. You are configuring the application skin and you notice the responsive layout in the mobile device is not displaying views as stakeholders require.
Which two options allow you to resolve this situation without negatively impacting the laptop users? (Choose two.)