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PEGACPSA23V1 Exam Dumps : Certified Pega System Architect

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Certified Pega System Architect Questions and Answers

Question 1

You want operators in two separate units to be able to perform work routed to either un it. Which configuration supports this requirement?

Options:

A.

On each operator's record, associate the operator with both units.

B.

On each operator's record, associate the operator with the same workgroup.

C.

On the work group record, associate the operators with the workgroup.

D.

On each unit record, associate both operators with each unit.

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Question 2

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does assignment urgency impact the deadline and passed deadline intervals?

Options:

A.

Urgency value remains at 100, but other service level processing continues.

B.

Urgency value continues to increment as configured.

C.

Service level processing is halted until the assignment is completed.

D.

The user is notified that the maximum urgency has been reached.

Question 3

An online sales application supports both laptop and mobile devices. You are configuring the application skin and you notice the responsive layout in the mobile device is not displaying views as stakeholders require.

Which two options allow you to resolve this situation without negatively impacting the laptop users? (Choose two.)

Options:

A.

Use the same application skin in all portals.

B.

Update the process to give mobile users a separate portal.

C.

Do not use a skin for the mobile application version.

D.

Adjust the responsive behavior in the skin for optimal viewing in the mobile portal.