Pegasystems PEGACPLSA88V1 Exam With Confidence Using Practice Dumps

When deciding between a wait shape and an assignment with an SLA, consider the following requirements where a wait shape is simpler:

Adjust the Case Urgency: The wait shape allows you to adjust the urgency of a case when the wait condition is defined, which is simpler than configuring an SLA.

Manual Override: The wait shape provides an option to manually step past the waiting point if necessary, making it more flexible for certain scenarios.

References:

Wait Shape

Service Level Agreements

 Column Importance: The importance setting helps define which columns are displayed on smaller screens. "Primary" ensures the column is always visible, "Secondary" is shown if there is enough space, and "Other" is hidden on smaller screens.

 Restaurant Name as Primary: Setting the restaurant name to primary ensures it is always visible, as it is crucial information for making a reservation.

 Image Column as Other: Setting the image column to "Other" hides it on small screens, which is acceptable as images are non-essential compared to textual information.

 Location and Reservation as Secondary: These columns are set to secondary, ensuring they are visible on medium to large screens but can be hidden on smaller screens if space is limited.

 Reference: Pega guidelines recommend using the importance settings to manage the visibility of columns in responsive layouts, ensuring critical information is prioritized (Pega Platform 8.7 Documentation, User Interface - Column Settings).

To troubleshoot a chronic performance issue in a cloud-based production application:

Review Performance Alerts and Exceptions in PDC (A): Pega Predictive Diagnostic Cloud (PDC) monitors and reports on the health and performance of Pega applications in real-time. Reviewing alerts and exceptions here can provide insights into the root causes of performance issues.

Review Performance Alerts and Exceptions in AES (D): Pega Autonomic Event Services (AES) also monitors system health and performance. It can help identify patterns and issues that occur during specific time frames.

References:

Pega PDC: Understanding Pega Predictive Diagnostic Cloud

Pega AES: Pega Autonomic Event Services Overview