Pegasystems PEGACPLSA88V1 Exam With Confidence Using Practice Dumps

MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.

MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.

Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?

Finco corporation uses pega to perform the majority of the mortgage underwriting tasks.

After gathering the initial data, the mortgage case pauses and waits for the credit report

The credit report is a separate case, located in the same class group as the mortgage case, and typically resolves within 24 hours. After the credit report is complete, the application routes the mortgage case to the specialist.

Which of the following options is the optimal solution to route the mortgage case to the specialist when the credit report is complete?

Using the information shown in the Class structure, select the correct statement.