Agile Scrum Foundation
EXIN Cloud Computing Foundation
EXIN Business Continuity Management Foundation
EXIN Ethical Hacking Foundation
EXIN Green IT Citizen
TMap Suite Test Engineer
EXIN BCS Foundation Certificate in Business Analysis
EXIN DevOps Professional
Privacy and Data Protection Foundation
VeriSM Essentials
What is the BEST description of a change proposal?
Any request for change (RFC. submitted to change management
An authorised change submitted to release and deployment
An RFC that must be implemented as soon as possible
A justification for a change with significant cost or risk
Which one of the following contains information that is passed to service transition to enable the implementation of a new service?
A service option
A service transition package (STP)
A service design package (SDP)
A service charter
Which one of the following is an objective of release and deployment management?
To standardize methods and procedures used for efficient and prompt handling of all changes
To ensure all changes to service assets and configuration items (CIs) are recorded in the configuration management system (CMS)
To ensure that the overall business risk of change is optimized
To define and agree release and deployment plans with customers and stakeholders