CTAL-TA_Syll2019 Exam Dumps : ISTQB Certified Tester Advanced Level - Test Analyst (Syllabus 2019)

The correct answer isC.Conduct pre-test interviews to give instructions to the users, and post-test interviews to get their feedback.

Pre-test and post-test interviews

Pre-test and post-test interviews are methods of usability testing that involve communicating with the business users before and after they test the application. Pre-test interviews can help to explain the purpose and scope of the test, provide instructions and guidance, and establish rapport with the users.Post-test interviews can help to collect feedback, opinions, and suggestions from the users, as well as identify any issues or problems they encountered during the test1.

References=

• ISTQB Certified Tester Advanced Level Syllabus Test Analyst2, Section 3.2.2 Usability
• ISTQB Test Analyst Syllabus and Study Guide3, Section 3.2.2 Usability
• Usability Testing 101: A Guide for Businesses4, Section 5. How to Conduct a Usability Test

The risk impact is the measure of the potential negative consequences of a risk item on the project objectives. It depends on the severity of the defect, the frequency of occurrence, and the visibility to the stakeholders. Since requirement R1 is business critical, any failure in meeting this requirement would have a significant impact on the customer satisfaction, the reputation of the organization, and the legal compliance. Therefore, the risk impact for requirement R1 should be categorized as high or very high, regardless of the likelihood of occurrence. References =

• ISTQB Certified Tester Advanced Level Syllabus Technical Test Analyst1, page 2
• Risk Based Testing: Approach, Matrix, Process & Examples2, section “Risk Impact Assessment”
• What is Risk Based Testing: With Best Practices3, section “Risk Impact Analysis”

The correct answer isD.The story contains more than one item of functionality.

The story contains more than one item of functionality

A user story should be small, simple, and focused on one item of functionality that delivers value to the user. This story combines two items of functionality: querying the balance and withdrawing money. These items could be separated into two different stories, each with its own acceptance criteria and priority.This would make the stories easier to understand, estimate, test, and deliver1.

References=

• User Stories | Examples and Template | Atlassian2, Section User story best practices
• ISTQB Certified Tester Advanced Level Syllabus Test Analyst3, Section 2.1.1 Test Analyst Tasks in the Test Process
• ISTQB Test Analyst Syllabus and Study Guide4, Section 2.1.1 Test Analyst Tasks in the Test Process