CTAL-TA_Syll2019 Exam Dumps : ISTQB Certified Tester Advanced Level - Test Analyst (Syllabus 2019)

The correct answer isC.Conduct pre-test interviews to give instructions to the users, and post-test interviews to get their feedback.

Pre-test and post-test interviews

Pre-test and post-test interviews are methods of usability testing that involve communicating with the business users before and after they test the application. Pre-test interviews can help to explain the purpose and scope of the test, provide instructions and guidance, and establish rapport with the users.Post-test interviews can help to collect feedback, opinions, and suggestions from the users, as well as identify any issues or problems they encountered during the test1.

References=

• ISTQB Certified Tester Advanced Level Syllabus Test Analyst2, Section 3.2.2 Usability
• ISTQB Test Analyst Syllabus and Study Guide3, Section 3.2.2 Usability
• Usability Testing 101: A Guide for Businesses4, Section 5. How to Conduct a Usability Test

Test analysis is the process of analyzing the test basis and defining the test objectives to establish the test conditions. Test conditions are the inputs and outputs that are used to define the scope and goals of testing. Identifying test conditions is one of the main activities of test analysis, as it determines what to test in terms of measurable coverage criteria. The other options are activities that occur during other phases of the test process, such as test planning, test implementation, or test execution. References =

• ISTQB Certified Tester Advanced Level Syllabus Technical Test Analyst1, page 2
• Software Testing - Test Analysis - GeeksforGeeks2, section “Test Analysis”
• What is Test Analysis? - Software Testing Mentor3, section “What is Test Analysis?”

The test conditions are the inputs and outputs that are used to define the scope and objectives of testing. They should be understandable by business stakeholders because they affect their expectations and satisfaction with the software product. Business stakeholders can provide valuable feedback to the test analyst on the test conditions, such as clarifying any ambiguities, suggesting any changes, or identifying any gaps or risks. References =

• ISTQB Certified Tester Advanced Level Overview of Syllabi1, page 10
• ISTQB Certified Tester Advanced Level Syllabus Technical Test Analyst2, page 2
• Who are the stakeholders in software testing? How to identify them?3, section “Stakeholders in testing will require attention”