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AHM-250 Exam Dumps : Healthcare Management: An Introduction

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Healthcare Management: An Introduction Questions and Answers

Question 1

The statements below describe technology used by two health plans to respond to incoming telephone calls:

  • The Manor Health Plan uses an automated system that answers telephone calls with recorded or synthesized speech and prompts the caller to respond t

Options:

A.

Manor's system is best described as an automated call distributor (ACD).

B.

Both Manor's system and Squire's device are applications of computer/telephone integration (CTI).

C.

Squire's device is best described as an interactive voice response (IVR) system.

D.

All of these statements are correct.

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Question 2

Which of the following best describes an organization that is owned by a hospital or group of investors and provides management and administrative support services to individual physicians or small group practices?

Options:

A.

Independent Practice Association (IPA).

B.

Group Practice Without Walls (GPWW)

C.

Management Services Organization (MSO).

D.

Consolidated Medical Group.

Question 3

One typical characteristic of preferred provider organization (PPO) benefit plans is that PPOs:

Options:

A.

Assume full financial risk for arranging medical services for their members.

B.

Require plan members to obtain a referral before getting medical services from specialists.

C.

Use a capitation arrangement, instead of a fee schedule, to reimburse physicians.

D.

Offer some coverage, although at a higher cost, for plan members who choose to use the services of non-network providers.