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AHM-250 Exam Dumps : Healthcare Management: An Introduction

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Healthcare Management: An Introduction Questions and Answers

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Question 1

One of the distinguishing characteristics of healthcare marketing is that many of the markets for health plans are national, not local markets.

Options:

A.

True

B.

False

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Question 2

The statements below describe technology used by two health plans to respond to incoming telephone calls:

  • The Manor Health Plan uses an automated system that answers telephone calls with recorded or synthesized speech and prompts the caller to respond t

Options:

A.

Manor's system is best described as an automated call distributor (ACD).

B.

Both Manor's system and Squire's device are applications of computer/telephone integration (CTI).

C.

Squire's device is best described as an interactive voice response (IVR) system.

D.

All of these statements are correct.

Question 3

Flexible Spending Accounts (FSAs) can be established by

Options:

A.

The employer alone

B.

The employee alone

C.

By both the employer & the employee

D.

Self - employed individuals

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