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AHM-250 Exam Dumps : Healthcare Management: An Introduction

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Healthcare Management: An Introduction Questions and Answers

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Question 1

The statements below describe technology used by two health plans to respond to incoming telephone calls:

  • The Manor Health Plan uses an automated system that answers telephone calls with recorded or synthesized speech and prompts the caller to respond t

Options:

A.

Manor's system is best described as an automated call distributor (ACD).

B.

Both Manor's system and Squire's device are applications of computer/telephone integration (CTI).

C.

Squire's device is best described as an interactive voice response (IVR) system.

D.

All of these statements are correct.

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Question 2

Utilization review offers health plans a means of managing costs by managing

Options:

A.

Cost effectiveness of healthcare services.

B.

Cost of paying healthcare benefits.

C.

Both of the above

Question 3

A common physician-only integrated model is a group practice without walls (GPWW). One characteristic of a typical GPWW is that the

Options:

A.

GPWW combines multiple independent physician practices under one umbrella organization

B.

GPWW generally has a lesser degree of integration than does an IPA

C.

member physicians cannot own the GPWW

D.

GPWW's member physicians must perform their own business operations

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