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72301X Exam Dumps : Avaya Aura Communication Applications Support Certified

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Avaya Aura Communication Applications Support Certified Questions and Answers

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Question 1

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

1. Clearly stated the problem.

2. Detailed the findings.

3. Clarified the problem.

When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

Options:

A.

Identify a patch to fix the problem.

B.

Update the Knowledge Management database.

C.

Implement a solution.

D.

Determine the cause.

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Question 2

The WebRTC snap-in is showing a yellow caution icon under License Mode.

What does this error mode indicate?

Options:

A.

The license was installed incorrectly.

B.

The license 30 day grace period has expired.

C.

There is a license error but the snap-in continues to function.

D.

The snap-in license has expired and is out of service.

Question 3

When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

Options:

A.

an LDAP End Point Policy Group

B.

a reverse proxy for LDAP

C.

an application relay for LDAP

D.

an LDAP Server Flow

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