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Certification Exams with Helpful Questions And Answers

Avaya Aura Communication Applications Support Certified Questions and Answers

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Question 1

The WebRTC snap-in is showing a yellow caution icon under License Mode.

What does this error mode indicate?

Options:

A.

The license was installed incorrectly.

B.

The license 30 day grace period has expired.

C.

There is a license error but the snap-in continues to function.

D.

The snap-in license has expired and is out of service.

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Question 2

Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?

Options:

A.

A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP

device (without an Avaya Aura® Communication Manager profile).

B.

A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).

C.

A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).

D.

A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).

Question 3

A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.

Where would you go to check that IM and Presence have been enabled for the affected users?

Options:

A.

Use Avaya Aura® System Manager (SMGR) web GUI to access the Engagement Development Platform >

Service Management click on List Presence Users.

B.

Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users >

Communication Profile. Ensure that the presence profile is enables and that the right presence server is

selected.

C.

Use SSH to Avaya Breeze ™and run “display user xxxx” where xxxx is the station number.

D.

Use Avaya Aura® System Manager (SMGR) web GUI to access User Management > Manage Users >

More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence

server is selected.

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